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Account Manager, GrabAds

Grab

Grab

Sales & Business Development
Ho Chi Minh City, Vietnam
Posted on Tuesday, June 25, 2024

Company Description

About Grab and our workplace

Grab is Southeast Asia’s leading superapp. We are dedicated to improving the lives of millions of users across the region by providing them everyday services such as deliveries, mobility, financial services, enterprise services and others. More than that, we provide the opportunity for them to have a better life. And that aspiration starts inside Grab because we believe in a seamless blend of work and home life, making every aspect of life better for all.

Guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles—the 4Hs: Heart, Hunger, Honour and Humility—we work to create economic empowerment for the people of Southeast Asia. With our unwavering commitment to our values, we believe that we're more than a service provider; we're agents of positive change.

Job Description

Get to know our Team:

GrabAds allows Advertisers, Agencies, and Merchants to engage the Grab Audience via innovative online and offline advertising experiences. Through our unique ecosystem and transacting user base, our clients are able to reach their desired audiences at scale, while driving measurable business outcomes.

We would like You to join our journey to create value for our users, drivers, merchants, and advertising partners, while continuing to make everyday lives better across Southeast Asia.

Get to know the Role:

As part of GrabAds VN team, you will manage a portfolio of GrabAds campaigns working with leading advertisers directly & through their media agencies. You will work alongside your team and maintain a quarterly performance target.

You’ll work cross-functionally with the Ad Ops team to achieve campaign KPIs, recommend optimized campaign flows & identify opportunities for upselling and cross-selling GrabAds solutions. Your goal is to grow your portfolio by building long term client relationships and providing positive customer experience.

The day-to-day activities

  • Manage and grow a portfolio of accounts
  • Be the point of contact for clients, provide necessary assets and info to Ad Ops for campaign implementation
  • Track key campaign metrics and ensure campaign objectives are met
  • Collaborate with Ad Ops team to analyze campaign performance, provide recommendations to clients and secure campaigns renewal
  • Prepare Quarterly Business Review report for key accounts

Qualifications

  • 2 - 3 years of account management experience in the digital advertising industry
  • Solid track-record of delivering against performance targets
  • Proven experience of growing portfolio & building long term relationship with clients
  • Excellent communication & presentation skills with ability to transmit across different level stakeholders
  • Analytical with strong bias for data based decisions
  • Team Player with the ability to work across a matrix environment in a fast paced environment
  • Strong organizational skills with ability to manage multiple accounts

Additional Information

Benefits at Grab:

We care deeply about your well-being and are committed to supporting you every step of the way. Here are some of the global benefits we offer:

  • Protect and provide for your loved ones with peace of mind, knowing we have your back with Term Life Insurance and comprehensive Medical Insurance.
  • Craft a benefits package that suits your unique needs and aspirations with GrabFlex, because we believe in empowering you to thrive.
  • Embrace the magic of new life and create lasting memories with your family through Maternity and Paternity Leave.
  • Life can be overwhelming, but you're never alone. Our confidential Grabber Assistance Programme is here to guide and uplift you and your loved ones through life's challenges.
  • Your well-being is our priority. Benefit from our holistic well-being initiatives through Wellbeing@Grab, including health programmes, informative webinars, and vibrant carnivals.
  • Achieve a harmonious work-life balance with our FlexWork arrangements, allowing you to adapt and thrive in your personal and professional life.

We’ve got many different benefits hyper localised in each country. Speak to your recruiter during your interview to find out more.

What we stand for at Grab:

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique. If you require accommodations to fully participate in the recruitment process, you are encouraged to include your request(s) when applying.

We deliver the greatest impact and ideas when we bring together diverse perspectives. It is what enables us to spread opportunities to Grabbers and our partners. It’s not a box-ticking exercise; it’s who we are.