Chief of Staff

Location: NYC hybrid

Hiring Period: May 2025 - Present

Compensation: $100 - 150k base salary, plus equity

Hiring Manager: Bill White (CEO)

About Passage Health

Passage Health is a fast-growing start-up, on a mission to improve the quality and accessibility of autism care through dynamic software solutions. The diagnosis rate for autism has skyrocketed in the last 10 years to 1 in 31 children. Those children will have to wait up to 1 year to receive therapy as service providers, hampered by antiquated technology, are struggling to meet surging demand. We are building a modern electronic health record (EHR) that will revolutionize the $460B autism care market.

About the role

As the Chief of Staff, you will have an active operational role in scaling an early-stage startup. You will work alongside the CEO to drive strategic initiatives, set up key functional areas, and support across the business. This is an open-ended role with wide-ranging decision-making responsibilities.

What you will be doing

• Build and scale processes: Lead and build scalable processes, systems and tooling across our business such as go-to-market and customer functions
• Metric tracking and reporting: Develop and manage systems for tracking metrics across sales, customer success, support and operations
• Special projects lead: Own and manage cross-functional, high-priority special projects and business initiatives
• Build core finance capabilities: Stand up and refine core finance functions including FP&A, budgeting, customer invoicing, and financial reporting
• Support strategic finance: Partner with the CEO on board materials, investor reporting, and fundraising strategy and execution

What you will bring

• Experience: 3+ years in management consulting, investment banking, business operations, high-growth start-ups or similar relevant experience
• Ownership mindset: Ability to take initiative in ambiguous settings, working independently to drive progress and results. Proactive and resourceful in identifying and addressing challenges.
• Excellent communication: Outstanding written and verbal communication skills, with an ability to convey complex ideas clearly and effectively.
• Project management: Exceptional organizational skills and ability to manage multiple projects and priorities in a fast-paced environment.
• Judgment and integrity: Superb decision-making skills with a focus on integrity and long-term success.
• Strong Excel and PowerPoint skills

Why this role might be a great fit for you?

• Opportunity to make a tremendous impact on an early-stage start up and team
• You want to learn about & be involved in every aspect of a small well-funded startup
• Chance to use your skills to help children with autism
• Preference for working in a fast-paced environment with exciting challenges
• Excited to work in-person at our NYC office
• Competitive salary and equity compensation
• Healthcare, dental, and vision benefits

Passage Health is an equal opportunity employer and encourages all applicants from every background and life experience without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.