We are seeking experienced Collections, deductions, and AR dispute-management professionals (or O2C customer-finance leads) to provide expert insight as part of a project for our AI Marketplace. No preparation required — just your real-world experience.

This is a one-time, paid, project-based interview engaged on a contract basis— not a full-time role.

Location: U.S.-based experts only

Engagement: One-time, project-based interview

Work Type: Remote

Estimated rate: $100/hour (prorated for the 30-minute task)

What You’ll Do

You’ll complete a ~30-minute recorded AI-led video interview where you explain how you actually do your work in practice.

This interview will focus on:

• Collections prioritization, dunning cadence, and escalation workflows
• Customer disputes, deductions, chargebacks, and short-pay resolution
• Balancing cash recovery with customer relationship and sales pressure
• Root-cause tracking, write-off approvals, and recurring dispute prevention

You will be asked to explain workflows specifically within: collections, dunning, dispute intake, deduction validation, chargeback resolution, and escalation workflows.

You should only apply if you can confidently walk through these areas step-by-step based on your own experience and respond to AI-led interview questions with depth, clarity, and real-world examples.

What We’re Looking For

• 6+ years in commercial collections, AR dispute management, deductions management, or O2C customer finance
• Direct, hands-on experience in collections, dunning, dispute intake, deduction validation, chargeback resolution, and escalation workflows
• Experience making or influencing decisions related to collections prioritization, escalation thresholds, validity of deductions, write-off readiness, and customer-risk tradeoffs
• Familiarity with tools such as: HighRadius, GetPaid, SAP FSCM, Oracle AR, Salesforce, ServiceNow, Excel, customer portals
• Strong ability to clearly explain workflows, decisions, and reasoning
• Experience owning or directly executing these workflows in a real production environment
• Experience working in a cross-functional finance, strategy, treasury, investor-relations, or business-partnering environment

About the Interview

The interview is designed to elicit step-by-step explanations of real workflows and decision-making processes, with an emphasis on detailed, experience-based responses rather than high-level summaries.

This is a project-based engagement. Selected participants will be paid for completing a recorded AI-led video interview; hourly rates are estimates based upon anticipated time of completion. Participants will control their own schedule, provide their own tools to complete the interview, and may participate in other opportunities as they choose.

Once you complete the interview, we’ll send your video recording and transcript, along with AI-generated insights, to the internal research team and AI lab partner. This data will be used to generate a structured list of tasks associated with your profession and for AI model improvement.

LinkedIn Global Data Privacy Notice for Job Candidates: https://legal.linkedin.com/content/dam/legal/Global-Data-Privacy-Notice_LI_TalentCommunity.pdf