Marketplace Assistant Manager (Mobility)
Ho Chi Minh City, Vietnam
Company Description
About Grab and Our Workplace
Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.
Job Description
Get to Know the Team
The Group Marketplace team manages Grab's marketplaces across Southeast Asia. You will work with team members across multiple departments by marketplace levers such as pricing, incentives, and allocation. The team also generates business insights and proposes data-driven strategic plans to grow the business across both transport and deliveries.
Get to Know the Role
You will use data-driven insights to create a sustainable, reliable and efficient marketplace for Grab's transport business. We are looking for you to have (a) familiarity with large datasets and experience piecing together data to form insights and (b) ability to work with many different teams including Product and Country Operations. Reporting to Marketplace Manager (Mobility). This position is based at Grab's Mapletree Business Centre, D7, HCMC.
The Critical Tasks You Will Perform
- You will lead projects involving teams to improve metrics on all sides of the marketplace
- You will propose new experiments and own end-to-end experimentation process including experiment design, rollout and analysis of results
- You will monitor daily marketplace metrics, investigate short-term anomalies and troubleshoot with the product team
- You will develop daily tactical solutions and longer-term strategic plans to improve marketplace dynamics
- You will work with different teams and departments to support goals and projects of Grab as a whole
Qualifications
What Essential Skills You will Need
- You have 4 years+ of relevant working experience with a focus on data analysis and project management
- You have graduated bachelor's degree in Engineering, Business Administration, Economics or a relevant fields
- You can perform complex functions in Excel with exposure to SQL or Python with the ability to provide data-driven recommendations
- 4+ years of experience delivering clear, engaging presentations with proficiency English
- Experience applying and utilizing AI tools is a plus.
Additional Information
Life at Grab
We care about your well-being at Grab, here are some of the global benefits we offer:
- We have your back with Term Life Insurance and comprehensive Medical Insurance.
- With GrabFlex, create a benefits package that suits your needs and aspirations.
- Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
- We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
What We Stand For At Grab
We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.