Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Reporting to the Regional IT Governance Lead, you will play a critical role in fostering a culture of risk awareness and accountability within the organisation while ensuring appropriate levels of IT risks and controls are in place. You will help shape and maintain robust IT governance practices that uphold our values and promote a culture of continuous improvement. We’re looking for a collaborator who thrives with change and is dedicated to continuous improvement across our processes. If you believe you have what it takes to succeed in this role, we encourage you to apply and join our team!

This role is based onsite in Grab Malaysia office.

The Critical Tasks You Will Perform

• Governance & Continuous Improvement
  • Framework Support: Maintain and update the IT Governance framework, ensuring alignment with industry standards (COBIT, ISO) and internal policies.
  • Process Optimization: Identify and implement opportunities for standardization and automation, exploring the use of data and AI tools to streamline workflows.
  • Maturity Uplift: Execute initiatives designed to strengthen the organization's overall control environment and improve audit outcomes.
  • Metrics & Reporting: Develop and manage IT governance KPIs/KRIs to measure and report on compliance effectiveness to leadership.
• Risk Management & Advisory
  • Risk Assessment: Facilitate technology and thematic risk assessments to identify and document gaps across applications, infrastructure, and processes.
  • Technical Advisory: Provide expert guidance to project and engineering teams on risk treatment options, compensating controls, and governance requirements.
  • Risk Register Management: Maintain the IT risk register, ensuring all identified risks are accurately profiled and monitored.
• Audit, Assurance & Compliance
  • Thematic Reviews: Execute independent, ad-hoc process reviews to uncover systemic issues and oversee end-to-end remediation.
  • Audit Orchestration: Serve as the primary liaison for internal/external auditors; manage evidence quality assurance to ensure audit readiness.
  • Remediation Validation: Support the design of remediation plans and validate control effectiveness post-implementation to ensure permanent closure of findings.

Qualifications

What Essential Skills You Will Need

• At least 6 years of relevant experience in IT governance, risk management, compliance and internal controls.
• Strong understanding of IT governance frameworks (e.g. COSO, COBIT), regulatory requirements and industry standards (e.g. SOX, MAS TRMG, BNM RMiT, ISO 27001).
• Experience working in large, or regulated organisations with IT audit processes and working with internal/external auditors
• Experience applying AI tools and emerging technologies to enhance productivity, improve workflows, and contribute new ideas.
• Proven experience managing multiple stakeholders across functions.
• Comfortable operating independently on semi ambiguous tasks
• Professional certifications such as COBIT, CISA, CRISC, CISM are advantageous.

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.