Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

The Expansion team in Vietnam focuses on identifying new market opportunities and creating growth programs for Grab in the region.

We work on different projects, including launching new services, enhancing existing offerings, and expanding our user base.

Get to Know the Role

We are looking for a dynamic and Associate, Key Account Management - Expansion to join our team in Vietnam. You will manage and expand relationships with our important accounts, creating growth and ensuring customer satisfaction.

The Critical Tasks You Will Perform

• Develop and implement strategic account plans to maximize revenue and strengthen client relationships
• Identify and pursue new business opportunities within existing accounts
• Collaborate with teams to create tailored solutions that meet client needs
• Conduct regular account reviews and performance analyses to track progress and identify areas for improvement
• Negotiate contracts and renewals to secure long-term partnerships
• Stay informed about market trends, competitive landscape, and industry developments
• Maintain accurate and up-to-date customer information in CRM systems
• Prepare and deliver compelling presentations to clients and team members
• Exceed assigned sales targets
• Be an primary contact for assigned main accounts, addressing inquiries and resolving issues promptly

Qualifications

What Essential Skills You Will Need

• Bachelor's degree in Business Administration, Marketing, or related field
• 2+ years of experience in account management
• Proven experience in meeting sales targets
• Demonstrated negotiation
• Knowledge of industry trends and competitive landscape

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.