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Assistant Manager, OTCs Strategy

Grab

Grab

Phnom Penh, Cambodia
Posted on Sep 11, 2025

Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

data-driven strategies into tangible impact for our users, merchants, and driver-partners.

Job Description

Get to know the Team

The Deliveries team is the central nervous system for one of Grab's fastest-growing verticals. We are the architects of growth, blending insight with a deep understanding of the market. Our main mission is to identify untapped growth opportunities and drive the strategic direction and execution of the business. We work cross-functionally with Tech, Product, Marketing, Commercial, and Operations to turn

Get to know the Role

As the Assistant Manager for Cities Strategy, you are the pioneer of growth for our expansion cities. Your playground is everywhere outside the main capital of Phnom Penh. You will be responsible for crafting and executing hyper-local strategies to win in diverse cities, acting as the bridge between central strategy and on-the-ground execution team. This role may also require regular travel to these cities.

You will report to the Head, Deliveries of Cambodia, onsite in our Cambodia office.

The Critical Tasks You Will Perform

  • Develop and execute tailored growth playbooks for a portfolio of expansion cities, adapting central strategies to fit different city dynamics, user behaviour, and competitive landscapes.
  • Take full ownership of the city-level performance metrics. You will constantly monitor city health, diagnose issues, and drive rapid, effective corrective actions in collaboration with different functions and teams.
  • Travel to your designated cities to meet with local teams, merchants, and partners. Gather firsthand insights that quantitative data alone cannot provide and become the true voice of the market.
  • Channel on-the-ground learnings and competitive intelligence back to the central team to inform broader business strategy and product development priorities.
  • Lead and project manage city-specific growth initiatives, securing buy-in and coordinating efforts across Marketing, Operations, and Merchant Acquisition teams to ensure your strategies are brought to life effectively.

Qualifications

What Essential Skills You Will Need

  • A Bachelor's degree in Business, Economics, Engineering, or a related field.
  • You have at least 3+ years of relevant experience in strategy, operations management, business development, or a similar role requiring a mix of analytical and execution skills. Experience in market expansion is highly advantageous.
  • You must be willing and able to travel frequently to various cities within the country.
  • Strong proficiency in SQL and Excel (can perform complex functions). You can connect data points to business levers and make sound business judgments.

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

  • We have your back with Term Life Insurance and comprehensive Medical Insurance.
  • With GrabFlex, create a benefits package that suits your needs and aspirations.
  • Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
  • We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
  • Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.