Company Description

About Grab and Our Workplace
Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to know our Team
Grab Omnicommerce is a growing team responsible for growing Omnicommerce solutions in the market. We make an impact by making critical decisions to serve the lives of merchant partners and provide the best offers for our consumers. With the launch of our new Local Services division, we are looking to target Spas, Beauty & Wellness Clinics, Fitness Centers, etc to allow users of our app search, select, and transact at these businesses safely. If this excites you, you should join our team!

Get to know the Role
We are looking for a business development Account Management Associate to bring Spas, Beauty & Wellness Clinics, Fitness Centers, etc to our new business vertical. A successful candidate is result-oriented, target-driven, and has good communication & presentation skills. Prior experience in onboarding similar business to other platforms will be a very beneficial for this role.

The Day-to-Day Activities

• Bring leads and close Sales for Spas, Beauty & Wellness Clinics, Fitness Centers, etc to grow the Local Services business
• Manage the entire sales cycle from finding a lead to securing a deal
• Unearth new sales opportunities through networking and turn them into long-term partnerships
• Provide professional after-sales support to maximize customer loyalty
• Remain in regular contact with your clients to understand and meet their needs
• Respond to complaints and resolve issues to the customer’s satisfaction and to maintain the company’s reputation
• Negotiate agreements and keep records of sales and data

Qualifications

What Essential Skills You Will Need:

• Minimum 2 years of experience in sales, account management, or business development - ideally within the beauty, wellness, or local services industry.
• Strong communication and negotiation skills, with a proven ability to close deals and manage merchant relationships.
• Comfortable working with sales targets and handling end-to-end sales processes.
• Proficiency in Google Workspace, experience with CRM tools like Salesforce is a plus.
• Self-motivated, organized, and able to work independently in a fast-paced environment.

Additional Information

Life at Grab
We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab
We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.