Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

Grab VN Business Control team is an experienced team responsible for us's good financial health. We review our operation and make efforts to improve the process, risk management.

Get to Know the Role

We are looking for a proactive Lead, Finance Operations Support to take ownership of all matters related to tax compliance, billing operations, and automation improvement. You will be an important advisor to the business team, providing financial insights and support to lead informed decision-making.

You will report to Manager, Business Control.

You will work onsite at HCMC.

The Critical Tasks You Will Perform

Tax Compliance and Management:

• Ensure full compliance with local tax regulations, including VAT, withholding tax, and corporate tax.
• Collaborate with the Tax team to manage audits, inspections, and regulatory changes.
• Resolve discrepancies in tax reporting and filing processes.
• Be an primary liaison with tax authorities and team members to address tax-related inquiries.

Billing Operations:

• Oversee end-to-end billing processes to ensure accuracy, and compliance.
• Resolve billing discrepancies and provide solutions to minimize client impact.
• Communicate with clients on these dispute regarding to invoice matters
• Collaborate with the BPO team to improve billing workflows and manage backlogs.
• Develop frameworks and guidelines for billing operations to support team efficiency.

Automation and Process Improvement:

• Build and implement automation tools to reduce manual workload and improve operational efficiency.
• Improve data processing and reconciliation workflows using tools such as SQL, Python, and Power BI.
• Improve plans for finance processes, ensuring scalability and accuracy.

Business Advisory Support:

• Provide financial insights and advisory support to the business team on matters such as budgeting, forecasting, and performance analysis.
• Partner with Sales , Commercial and Marketing teams to evaluate budgets of new projects.
• Develop financial models and dashboards to support strategic decision-making.

Other ad-hoc tasks required by the managers

Qualifications

What Essential Skills You Will Need

• Bachelor's degree in Finance, Accounting, Economics, or related field.
• 7 years of experience in finance operations, tax compliance, or similar roles.
• Analytical skills with expertise in data processing tools (e.g., SQL, Python, and Power BI).
• Experience managing billing operations and resolving discrepancies.
• Knowledge of local tax regulations and compliance processes.
• Work collaboratively across teams and lead process improvements.

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.