Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

Demand Planning is the demand growth engine for Grab. Work is inter-disciplinary – a combination of advanced analytics, customer segmentation, and consumer insight. The team will be focused on growing demand efficiently, with projects covering overall strategy, ideation, experimentation and driving implementation of key initiatives.

Get to Know the Role

Role is a balance of advanced analytics, problem solving and stakeholder management - you will lead day-to-day coordination with related parties i.e. Marketing team, Operations team on demand growth, while growing using data analyses to gain actionable insight (e.g. promo & incentive optimization, churn analysis, customer segmentation) and working with cross-functional teams to drive execution. You will report to Head, Demand Planning - Mobility, Mart, Express. You will work 5 days onsite.

The Critical Tasks You Will Perform

• Analyze short to medium term issues affecting demand growth in the business. This includes customer segmentation, conversion funnel optimization, churn analysis, market scans and experimentation
• Scope advanced statistical analyses and predictive modelling in collaboration with the relevant teams
• Forecast spend on promos, incentives and other key initiatives for weekly, monthly and quarterly planning cycles
• Build presentation to influence senior stakeholders and enable data-driven decision-making
• Design efficient promo structures and other initiatives to increase demand growth and work with cross functional teams to implement
• Manage budget allocation and track cost from initiatives in collaboration with Finance

Qualifications

What Essential Skills You Will Need

• Minimum 3 years of relevant work experience in financial services, management consulting or technology firms
• Experience with analyzing complex data sets using Excel (Essential); proficiency in Tableau is beneficial.
• Proficiency in SQL is beneficial but not mandatory.
• Quantitative discipline with a business sense and able to articulate complex analyses to diverse audiences, and transforming these insights into actionable business strategies.
• Ability to see big picture while not losing sight of details

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.