Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to know our Team:

Grab for Business is the B2B SaaS team within Grab that helps to simplify business transportation, corporate food & package deliveries and related services for companies across Southeast Asia. We engage with top companies and top brands across the region and its imperative that we promote successful key account management in our organisation.

Our team consists of both young and experienced individuals who are tenacious, motivated and energized by the fact that we exist to make a change - have a societal impact in Southeast Asia.

Get to know the Role:

As a Key Account Manager, you will maintain strategic relationships with our high-value clients, driving revenue growth, and ensuring customer satisfaction.

You will report directly to the Head, Omnicommerce and Business Development. You will be based onsite at our Cebu office with flexible work arrangements.

The Critical Tasks You will Perform:

• You will develop and implement account strategies to maximize revenue and strengthen client relationships
• You will be the primary contact for key accounts, addressing their needs and concerns
• You will conduct regular account reviews and present performance reports to clients
• You will identify and pursue cross-selling and upselling opportunities within existing accounts
• You will monitor market trends and competitor activities to maintain a competitive edge
• You will negotiate contracts and renewals with key clients
• You will analyze account performance and provide insights for continuous improvement

Qualifications

What Essential Skills You will Need

• Minimum of 2 years of experience in sales, business development, or account management
• Experience driving revenue growth through partnerships
• Experience handling and managing client relationships
• Demonstrated ability in sales negotiation and closing deals
• Experience researching and generating leads with the ability to interpret data and create insights
• Proficiency in CRM software and data analysis tools
• Comfort in working with computers and internet-based applications
• Bachelor's degree in Business, Marketing, or related field

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.