Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

The Marketplace & BI team is responsible for 2 major scopes - (i) Marketplace and (ii) Business Intelligence.

i. Marketplace - Through optimizing different aspects of a marketplace such as pricing, consumer promotions and driver-partner incentives, the team manages the dynamics between consumers (passengers and eaters), driver-partners, and merchants to provide a healthy and growing marketplace.

ii. Business Intelligence - The team is also responsible for high impact analytics work that helps Grab make informed, data-driven decisions.

You will report to the Assistant Manager, Marketplace & Business Intelligence. This role is based onsite in our Phnom Penh, Cambodia office.

Get to Know the Role

As an Analyst, you will translate large datasets into insightful business recommendations for the team to work on to create positive business impact. You will lead the whole data retrieval, data analysis, experiment designs, and collaboration with other departments to gather input to provide relevant insights for the team. The analytics work you lead will include both Marketplace and non-Marketplace related projects.

The Critical Tasks You Will Perform

• You will lead analytics work for multiple projects. You will define the objective of the analysis, design an experiment if needed, identify metrics, process and visualise large datasets, and present business recommendations to key stakeholders with high efficiency and accuracy.
• Your analytics work will mostly be within the scope of Marketplace, which involves pricing optimization, user growth and service reliability.
• As and when needed, you will lead analytics work deemed critical to the business outside the scope of Marketplace.
• You will initiate and maintain reports and dashboards critical to the business.
• You will be the subject matter expert regarding data analytics. You will provide consultation to other teams to empower them towards important insights and decisions.

Qualifications

What Essential Skills You Will Need

• You are proficient in excel (can perform complex functions) , SQL, and have experience with visualization tools such as Tableau or Power BI. Proficiency in data languages such as Python or R is advantageous.
• You have at least 2 years of experience working with data and how to translate your findings into opportunities and strengths for the team.
• You can make logical and astute hypotheses through data to help solve ambiguous problems and provide valuable business insights.
• You can develop good relations across different teams and communicate ideas relevantly to different stakeholder groups
• You are motivated by goals and strive to achieve them.
• You can communicate in English, both spoken and written.

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.