Senior Analyst, Business Operations
Grab
Company Description
About Grab and Our Workplace
Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.
Job Description
Get to Know the Team
The Grab Driver Acquisition and Onboarding Department recruits and onboards new driver and rider-partners on the platform. The team designs and manages processes to provide a smooth application experience, setting up new drivers and riders for success.
Get to Know the Role
You'll join the team focused on attracting, recruiting, and onboarding new drivers for the Grab/MoveIt platform. Your role includes designing projects to enhance the acquisition and onboarding experience, programming in different languages, and implementing optimization solutions.
You will report directly to the Head, Driver Acquisition and Onboarding. You will be based onsite at our Marikina office with flexible work arrangements.
The Critical Tasks You Will Perform
- Support in assessing the feasibility and requirements of projects.
- Jointly develop project plans for design, execution, and control stages.
- Implement internal and external projects, including adhoc activities, through structured and collaborative approaches.
- Develop training materials and conduct workshops on new processes and best practices.
- Design software solutions for automation and serve as a technical resource. Develop, test, and deploy software solutions.
- Determine the right software applications to increase manual work.
- Evaluate existing processes and identify areas for improvement.
Qualifications
What Essential Skills You Will Need
- Bachelor's Degree in manufacturing engineering, industrial engineering, or a related field.
- 4+ years experience in automation, data analytics, supply chain, project management, or process improvement.
- Proficiency in Power BI, SQL, and Python.
- Understanding of computer programming and software development.
- Knowledge of transport, cars, and the automotive and transport industry.
Additional Information
Life at Grab
We care about your well-being at Grab, here are some of the global benefits we offer:
- We have your back with Term Life Insurance and comprehensive Medical Insurance.
- With GrabFlex, create a benefits package that suits your needs and aspirations.
- Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
- We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
- Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours
What We Stand For at Grab
We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.