Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

The Communications Platform Product Analytics team advances product innovation with analytics and experimentation best practices. We ship a large number of features and that means tuning models, evaluating changes and running experiments to drive better outcomes for our driver partners and millions of customers across South East Asia.

Get to Know the Role

You will work with product managers, engineers, designers, and business stakeholders across the company with recommendations on how to learn from unexpected results, study underlying causes for them and iterate on the next set of products to build for our users. You will report to the Product Analytics Manager and be based onsite (hybrid) at Grab's Mapletree Business Centre, D7, HCMC.

The Critical Tasks You Will Perform

• Use data to analyze business and product performance across markets.
• Investigate business and product issues to discover insights and growth areas.
• Collaborate with product and engineering teams to design and analyze experiments for key product decisions.
• Adapt models to new markets for continuous product improvement.
• Develop models to understand and address suboptimal product configurations.
• Manage anomaly detection systems to alert on changes and anomalies in metrics.
• Create analytics tools to enhance team efficiency in debugging, data summarization, and result analysis.

Qualifications

What Essential Skills You Will Need

• Bachelor's/Master's degree in Analytics, Statistics, Software, Mathematics, Economics, Computer Science, or Engineering.
• Minimum 5 years of experience as a Product/Business/Data Analyst.
• Proficiency in SQL, Presto, ETL, Power BI, Tableau, Python, Excel.
• Strong analytical skills with the ability to collect, organize, and analyze large amounts of data.
• Knowledge of data models, data mining, and segmentation techniques.
• Proven track record in crafting analytics.
• Proficiency in English communications, both written and verbal.

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.

What we stand for at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.