Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

The Observability team at Grab is a dynamic group of engineers dedicated to enhancing system visibility and performance. We foster a collaborative environment where innovation thrives, and team members are encouraged to share ideas and solutions. Our diverse backgrounds and expertise allow us to tackle complex challenges and drive impactful results.

Get to Know the Role

As an Engineering Manager II for the Observability team, you'll play a crucial role in leading projects that enhance our monitoring and observability capabilities. This position is based in Vietnam and offers a hybrid work model, allowing for flexibility in your work environment. You will report directly to your manager in Singapore, collaborating closely with teams across the region to ensure our systems are robust and reliable.

The Critical Tasks You Will Perform

• Lead, mentor, and inspire a team of regional engineers working on critical infrastructure and vendor pieces supporting the company's Observability verticals, while fostering a culture of collaboration, innovation, and continuous improvement.
• Delegate tasks and responsibilities effectively, ensuring alignment with team and organizational objectives.
• Develop and implement Observability strategies, processes, and best practices around monitoring to improve the troubleshooting journey and reduce time-to-resolution of issues.
• Champion the adoption of Observability tools to improve awareness and adoption.

Qualifications

What Essential Skills You Will Need

• You have 5 or more years of experience building software products and at least 3 years as a engineering manager or a team lead
• Experience with the Observability verticals (logs, metrics, and traces)
• Experience with operating bespoke logging pipelines at scale, e.g. Elasticsearch, OpenSearch, or Clickhouse
• Experience with vendor Observability products like Datadog, ServiceNow suite, etc. is a plus
• Experience with Infrastructure-as-Code tools like Terraform, and orchestration languages like Ansible.
• Fluency in any backend programming language like C++, Java, Golang, Python. Basic command line knowledge is a must.
• Experience operating in an environment with complex microservice architectures spanning numerous teams.
• Positive attitude and can-do mentality
• You have a strong background in software development, with a solid understanding of the fundamentals of software architecture
• You have good fluency in English (both written & verbal) and excellent communication skills

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.

• With GrabFlex, create a benefits package that suits your needs and aspirations.

• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave

• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.

What we stand for at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.