Company Description

About Grab and our workplace

Grab is Southeast Asia’s leading superapp. We are dedicated to improving the lives of millions of users across the region by providing them everyday services such as deliveries, mobility, financial services, enterprise services and others. More than that, we provide the opportunity for them to have a better life. And that aspiration starts inside Grab because we believe in a seamless blend of work and home life, making every aspect of life better for all.

Guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles—the 4Hs: Heart, Hunger, Honour and Humility—we work to create economic empowerment for the people of Southeast Asia. With our unwavering commitment to our values, we believe that we're more than a service provider; we're agents of positive change.

Job Description

Get to know the team

The Group Marketplace team manages Grab’s marketplaces across Southeast Asia. The team works with stakeholders across multiple business functions in Grab to drive continuous business improvements via marketplace levers such as pricing, incentives and allocation. The team is also responsible to generate business insights and propose data-driven strategic initiatives to grow the business across both transport and deliveries.

Get to know the role

This role will require the candidate to use data-driven insights to create a sustainable, reliable and efficient marketplace for Grab’s transport business in Thailand. The role requires (a) familiarity with large datasets and a knack for piecing together data to form insights and (b) ability to work with many different teams including Product and Country Operations.

The Day-to-Day Activities

• Lead projects involving cross-functional teams to improve metrics on all sides of the marketplace

• Propose new experiments and own end-to-end experimentation process including experiment design, rollout and analysis of results

• Monitor day-to-day marketplace metrics, investigate short-term anomalies and troubleshoot with the product team as needed

• Develop day-to-day tactical solutions and longer-term strategic initiatives to improve marketplace dynamics

Qualifications

• 3-5 years of working experience in a related field

• Excellent analytical abilities, including advanced Excel/Google sheets skills. You will need to be comfortable with drawing insights from complex, large data sets. SQL proficiency is a plus

• Strong communication and project management skills, including ability to present insights in a thoughtful manner

• End-to-end problem-solving. Ability to take complex problems and break them down into actionable solutions, backed by data insights

• Strong sense of curiosity in seeking impactful opportunities and learning about our economics

• Ability to balance detail with quick execution

Additional Information

Benefits at Grab:

We care deeply about your well-being and are committed to supporting you every step of the way. Here are some of the global benefits we offer:

• Protect and provide for your loved ones with peace of mind, knowing we have your back with Term Life Insurance and comprehensive Medical Insurance.
• Craft a benefits package that suits your unique needs and aspirations with GrabFlex, because we believe in empowering you to thrive.
• Embrace the magic of new life and create lasting memories with your family through Maternity and Paternity Leave.
• Life can be overwhelming, but you're never alone. Our confidential Grabber Assistance Programme is here to guide and uplift you and your loved ones through life's challenges.
• Your well-being is our priority. Benefit from our holistic well-being initiatives through Wellbeing@Grab, including health programmes, informative webinars, and vibrant carnivals.
• Achieve a harmonious work-life balance with our FlexWork arrangements, allowing you to adapt and thrive in your personal and professional life.

We’ve got many different benefits hyper localised in each country. Speak to your recruiter during your interview to find out more.

What we stand for at Grab:

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique. If you require accommodations to fully participate in the recruitment process, you are encouraged to include your request(s) when applying.

We deliver the greatest impact and ideas when we bring together diverse perspectives. It is what enables us to spread opportunities to Grabbers and our partners. It’s not a box-ticking exercise; it’s who we are.