Company Description

Life at Grab

At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour, and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.

Job Description

Get to know our Team:

You will be part of an exciting sales team that is responsible for acquiring, managing and growing the SME Lending business while providing loan advisory and solutions to meet the financing needs of merchant customers.

Get to know the Role

You will own the targets for SG MSME lending business and 1) pitch loans solutions to grab and new to grab merchants 2) cross sell other grab products ( GrabPay & GrabAds etc ) to existing merchant customers.

Responsibilities

• Acquire new SME loan accounts through cold-calling and referrals

• Establish and maintain long term and profitable borrowing relationships with both existing and prospective SME clients

• Ensure proper advisory procedures and documentation while adhering to internal policies, business processes, regulatory requirements

• Cross-sell other Grab's products and services

• Process improvement - Diagnose inefficiencies in the current sales process and provide data-driven recommendations.Help improve or innovate new processes to keep the team as efficient as possible.Strategy - Suggest improvements in the value proposition for merchants based on merchant feedback, competition and other data driven factors

• Collaboration - Work closely with other functions within GrabFinance and other divisions within Grab to achieve SME business goals

• Provide administrative and client service loan support to existing and prospective clients.

• Respond to all client enquiries and provide resolution to most issues and requests.

• Maintain client data and reports, such as: contact lists, status of credit reviews/renewals, etc

Qualifications

The must have

• Bachelor's degree or 5 years relevant work experience in sales preferable in the financial services industry

• Strong analytical and interpersonal skills

• Excellent communication skills

• Results-oriented, dynamic and self-driven

• Competent in engaging and managing internal and external stakeholders

• Proven ability to exceed sales target

• Resourceful and able to work with minimal supervision

Additional Information

Our Commitment

We recognize that with these individual attributes come different workplace challenges, and we will work with Grabbers to address them in our journey towards creating inclusion at Grab for all Grabbers.