Company Description

About Grab and Our Workplace

As Southeast Asia’s top superapp, Grab’s got your back for everything from delivering your fave meals to sorting out your finances and transportation solutions hassle-free. But it’s not just about the services—we’re all about positively impacting people’s lives across the region. Guided by The Grab Way and our four core values of Heart, Hunger, Honour, and Humility, we’re on a mission to empower Southeast Asians economically. We’re not just about delivering goods; we’re about being agents of positive change. At Grab, we’re all about seizing opportunities, bouncing back from setbacks, and finding joy in the everyday. Whether it’s living out our core values or making a difference in our communities, we’re here to make sure you grab life with both hands.

Job Description

Get to know the Team

Join the Consumer Experience Loyalty team at Grab - a dynamic, fast-paced team shaping the future of Grab Unlimited, our flagship membership program, and Grab Rewards Points across Southeast Asia. We are a cross-functional team of engineers, designers, and product managers who innovate and collaborate to enhance user engagement, transactions, retention and delight.

Our mission? To create the best Loyalty experience in the region, furnishing high-value benefits to our customers, and driving economic empowerment across south-east Asia for all our customers and our merchant partners. We're not just another ride-hailing or food delivery platform. As part of Grab, the leading super app, we're uniquely positioned to provide unparalleled services and experiences to our users.

Make an impact. Join us on our mission.

Get to know the Role

We are looking for a Backend Engineer to take part of the Team. You will be responsible for ensuring high quality deliverables, spanning across multiple key services powering end to end user journeys across all the different products of our superapp. These services are one of the top entry points for Grab services, with millions of visitors every day across 8 countries in total. We're seeking candidates who embody accountability, display a relentless hunger for learning and improvement, thrive in autonomy, and possess the drive to consistently go above and beyond expectations.

The Day-to-Day Activities

• Design and write with the cutting-edge GO language to improve the availability, scalability, latency, and efficiency of Grab's range of services

• Explore and create new design/architectures geared towards scale and performance

• Work closely with the infrastructure team in building and scaling back-end services as well as performing root cause analysis investigations

• Design, build, analyze, and fix large-scale systems

• Debug and modify complex, production software that serves millions of users in Southeast Asia

• Participate in code reviews and provide constructive feedback for continuous improvement.

Qualifications

Technical must-haves:

• A degree in Computer Science, Engineering, or a related field

• Working experience in backend development for 2-4 years

• Strong computer science fundamentals in algorithms and data structures

• You can be a good coder in any language (C++, C, Java, Scala, Rust, Haskell, OCaml, Erlang, Python, Ruby, PHP, Node.JS, C#, etc.), but willing to work on Golang

• Hands-on familiarity with running large-scale distributed systems or API services; understanding of systems internals and networking is a plus

• Good problem-solving skills and ability to think analytically.

• Hands-on familiarity with databases and at least one data query language like MySQL or Presto

• Strong understanding of system performance and ability to do profiling to find system bottlenecks

• Strong understanding and experience on cloud platforms like AWS, GCP, Azure

• Strong understanding of testing frameworks for unit testing, integration testing, and E2E testing

• Hands-on familiarity with CI/CD pipelines for system development and deployment

Soft skills must-haves:

• Fluent in spoken and written English
• Good communication skills, and have a proactive mindset
• Able to think critically of the current system in terms of growth and stability

Nice-to-haves:

• Strong understanding and experience with workflow engines like temporal.io

Additional Information

Benefits at Grab:

We care deeply about your well-being and are committed to supporting you every step of the way. Here are some of the global benefits we offer:

• Protect and provide for your loved ones with peace of mind, knowing we have your back with Term Life Insurance and comprehensive Medical Insurance.

• Craft a benefits package that suits your unique needs and aspirations with GrabFlex, because we believe in empowering you to thrive.

• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to marginalised communities through Love-all-Serve-all (LASA) volunteering leave

• Life can be overwhelming, but you're never alone. Our confidential Grabber Assistance Programme is here to guide and uplift you and your loved ones through life's challenges

We’ve got many different benefits hyper localized in each country. Speak to your recruiter during your interview to find out more.

What we stand for at Grab:

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique. If you require accommodations to fully participate in the recruitment process, you are encouraged to include your request(s) when applying.

We deliver the greatest impact and ideas when we bring together diverse perspectives. It is what enables us to spread opportunities to Grabbers and our partners. It’s not a box-ticking exercise; it’s who we are.