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Sovereign’s Capital
Sovereign’s Capital

Lead, Outsourcing Governance



Pasig, Metro Manila, Philippines
Posted on Monday, June 24, 2024

Company Description

About Grab and our workplace

Grab is Southeast Asia’s leading superapp. We are dedicated to improving the lives of millions of users across the region by providing them everyday services such as deliveries, mobility, financial services, enterprise services and others. More than that, we provide the opportunity for them to have a better life. And that aspiration starts inside Grab because we believe in a seamless blend of work and home life, making every aspect of life better for all.

Guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles—the 4Hs: Heart, Hunger, Honour and Humility—we work to create economic empowerment for the people of Southeast Asia. With our unwavering commitment to our values, we believe that we're more than a service provider; we're agents of positive change.

Job Description

The Outsourcing Governance Lead is responsible for leading Outsourcing Governance Management efforts within Grab, including regulated financial services entities, working with country and functional business teams, as well as relevant regional risk and control functions. In this role within the Group Enterprise Risk team, you will also be responsible for supporting other risk management programs including but not limited to Enterprise Risk and Business Continuity Management efforts.

Lead outsourcing governance efforts, including:

  • Lead the execution of Grab’s outsourcing governance program in a regional capacity, ensuring regulatory requirements are met.
  • Guide and advise countries and functions on outsourcing governance,, including driving enforcement and consistency of outsourcing governance practices, verification of key information, standardization of templates etc.
  • Be the main point of contact between country, function business teams and regional functions involved in outsourcing related matters
  • Highlight/Escalate any adverse news from vendors to appropriate leaders
  • Lead reporting and engagement efforts with country management and regulators as required.

Support group Enterprise Risk Management efforts as directed, including:

  • Risk reporting to country and senior management.
  • Tracking and monitoring of risk issues and incidents.
  • Support other risk advisory efforts to business teams.

Provide Business Continuity Management support to business teams, including:

  • Guidance to country and functional teams to refresh business continuity plans
  • Participate in business continuity related exercises as needed
  • Maintain a consistent set of templates and reference materials for country and functional teams’ usage


The Must Haves:

  • 6 or more years of experience building and sustaining outsourcing risk / governance and other risk management programs.
  • Experience with non-bank financial institutions preferred.
  • Knowledge of compliance and governance risk management regulatory requirements in Southeast Asia.
  • Proactive, passionate, high energy, humble individual that loves to build and engage with others.
  • Strong communications, stakeholder collaboration and project management skills.
  • Strong preference to work in a dynamic and exciting environment with tight timelines.
  • Able to work independently to deliver positive outcomes.
  • Strong risk, control, and audit expertise including development of frameworks, policies, process and facilitating workshops.

Additional Information

Benefits at Grab:

We care deeply about your well-being and are committed to supporting you every step of the way. Here are some of the global benefits we offer:

  • Protect and provide for your loved ones with peace of mind, knowing we have your back with Term Life Insurance and comprehensive Medical Insurance.
  • Craft a benefits package that suits your unique needs and aspirations with GrabFlex, because we believe in empowering you to thrive.
  • Embrace the magic of new life and create lasting memories with your family through Maternity and Paternity Leave.
  • Life can be overwhelming, but you're never alone. Our confidential Grabber Assistance Programme is here to guide and uplift you and your loved ones through life's challenges.
  • Your well-being is our priority. Benefit from our holistic well-being initiatives through Wellbeing@Grab, including health programmes, informative webinars, and vibrant carnivals.
  • Achieve a harmonious work-life balance with our FlexWork arrangements, allowing you to adapt and thrive in your personal and professional life.

We’ve got many different benefits hyper localised in each country. Speak to your recruiter during your interview to find out more.

What we stand for at Grab:

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique. If you require accommodations to fully participate in the recruitment process, you are encouraged to include your request(s) when applying.

We deliver the greatest impact and ideas when we bring together diverse perspectives. It is what enables us to spread opportunities to Grabbers and our partners. It’s not a box-ticking exercise; it’s who we are.