Company Description

About Grab and our workplace

Grab is Southeast Asia’s leading superapp. We are dedicated to improving the lives of millions of users across the region by providing them everyday services such as deliveries, mobility, financial services, enterprise services and others. More than that, we provide the opportunity for them to have a better life. And that aspiration starts inside Grab because we believe in a seamless blend of work and home life, making every aspect of life better for all.

Guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles—the 4Hs: Heart, Hunger, Honour and Humility—we work to create economic empowerment for the people of Southeast Asia. With our unwavering commitment to our values, we believe that we're more than a service provider; we're agents of positive change.

Job Description

Get to know the team
The orchestration team takes care of all orchestration needs of Grabber Technology solutions (GTS - Grab’s Enterprise IT team) and beyond. Our work directly enhances Grabbers' productivity by delivering time-saving features. We're expanding our team and seeking individuals passionate about building and managing complex workflows or processes across multiple systems or components.If this resonates with you, come join us!

Get to know the role

We are looking for a Lead Engineer to lead the DevOps team within the orchestration team. The DevOps team, composed of Senior and Junior engineers, is responsible for development, testing, deployment , production support and maintenance of workflow automation and integration solutions predominantly built on iPaaS. The Lead Technical Engineer will play a critical role in driving technical excellence, fostering innovation, and delivering high-quality solutions that meet the needs of the organization and its stakeholders.

The Day-to-Day Activities

• Collaborate with the Solution architect to develop technical solutions aligning with business needs and organizational standards. This involves designing system architectures and proposing improvements.
• Collaborate with Technical Program Managers for sprint planning and on-time delivery.
• Provide technical guidance to team members, staying updated on industry trends and ensuring compliance with regulations and security standards.
• Ensure adherence to software development best practices and oversee changes to the production environment.
• Oversee the implementation of changes to the production environment, ensuring that changes are thoroughly tested, reviewed, and approved to minimize the risk of disruptions.
• Handle escalations for critical and complex incidents, expediting resolutions to minimize business impact.
• Monitor essential performance indicators (KPIs) daily, analyzing metrics to enhance service quality and customer satisfaction.
• Periodically Assess progress and quality of work with the DevOps manager for operational excellence.

Qualifications

• Heart, Hunger, Honour and Humility to serve our stakeholders and Grabbers.
• Bachelor’s degree in Computer Science, Information Systems, or related field.
• At least 8 years of experience in software engineering, DevOps, or infrastructure roles, emphasizing orchestration, automation, and cloud technologies. Hands-on experience in using popular orchestration tools such as TIBCO business works, Workato, Dell Boomi, Mulesoft etc., would be preferred.
• 3 years of experience in leading technical teams in designing, implementing, and managing orchestration solutions in production, while engaging senior business and tech stakeholders.
• Proficiency in data query languages like SQL and understanding of data integration standards.
• Knowledge of scripting languages like Python, Bash, or PowerShell for automation and scripting tasks would be an advantage.
• Knowledge of Cyber Security Standards (NIST, COBIT, ISO270001) and Identity and Access Management standards and best practices (ABAC, RBAC, OAuth, SAML)
• Experience working with Application integration via Secure API methods
• Any prior experience in designing and implementing data transformation pipelines and workflows to process, cleanse, enrich, and aggregate large volumes of structured and unstructured data would be an advantage.
• Strong problem-solving skills, attention to detail, and analytical thinking.
• Effective leadership and communication skills to communicate technical concepts clearly and concisely to both technical and non-technical stakeholders, mentor and coach team members, and collaborate effectively with cross-functional teams.
• Commitment to continuous learning, staying updated on emerging technologies, and adaptability to rapid changes in technology and environments

Additional Information

Benefits at Grab:

We care deeply about your well-being and are committed to supporting you every step of the way. Here are some of the global benefits we offer:

• Protect and provide for your loved ones with peace of mind, knowing we have your back with Term Life Insurance and comprehensive Medical Insurance.
• Craft a benefits package that suits your unique needs and aspirations with GrabFlex, because we believe in empowering you to thrive.
• Embrace the magic of new life and create lasting memories with your family through Maternity and Paternity Leave.
• Life can be overwhelming, but you're never alone. Our confidential Grabber Assistance Programme is here to guide and uplift you and your loved ones through life's challenges.
• Your well-being is our priority. Benefit from our holistic well-being initiatives through Wellbeing@Grab, including health programmes, informative webinars, and vibrant carnivals.
• Achieve a harmonious work-life balance with our FlexWork arrangements, allowing you to adapt and thrive in your personal and professional life.

We’ve got many different benefits hyper localised in each country. Speak to your recruiter during your interview to find out more.

What we stand for at Grab:

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique. If you require accommodations to fully participate in the recruitment process, you are encouraged to include your request(s) when applying.

We deliver the greatest impact and ideas when we bring together diverse perspectives. It is what enables us to spread opportunities to Grabbers and our partners. It’s not a box-ticking exercise; it’s who we are.