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Senior Site Reliability Engineer, Temporal Platform

Grab

Grab

Software Engineering
Ho Chi Minh City, Vietnam
Posted on Monday, May 20, 2024

Company Description

About Grab and our workplace

Grab is Southeast Asia’s leading superapp. We are dedicated to improving the lives of millions of users across the region by providing them everyday services such as deliveries, mobility, financial services, enterprise services and others. More than that, we provide the opportunity for them to have a better life. And that aspiration starts inside Grab because we believe in a seamless blend of work and home life, making every aspect of life better for all.

Guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles—the 4Hs: Heart, Hunger, Honour and Humility—we work to create economic empowerment for the people of Southeast Asia. With our unwavering commitment to our values, we believe that we're more than a service provider; we're agents of positive change.

Job Description

Get to know our Team:

Temporal is an open-source distributed system used to schedule and run asynchronous tasks within Grab. Temporal cluster will help the execution of each workflow amongst a pool of self-hosted workers that make queries and execute code in your VPC. The Temporal Platform team will maintain the Temporal infrastructure, ensure the system run in a stable and and reliable ways.

Get to know the role:

As a senior engineer, you would be responsible for designing, developing, and maintaining key aspects of the Temporal infrastructure. You are expected for the day-to-day operation of the platform and be involved in tasks like optimizing the scheduling and execution of workflows, ensuring the reliability of the system, and developing new features or tools to improve the Temporal platform.

The day-to-day activities:

  • Designing, deploying and operating large scale workflow orchestration infrastructure in the public cloud (AWS).

  • Investigating, mitigating and resolving incidents such as production outages, performance degradation or data loss. Authoring post-mortems, identifying and implementing longer-run corrective actions and missing guardrails.

  • Running upgrades (EKS, Operating System…) as well as routine maintenance operations.

  • Coaching and mentoring the team's Junior Engineers. Giving them the technical guidance they need and actively contributing to their growth.

  • Bar raiser for design reviews, RFCs and post mortems, making them best in class in terms of clarity, accuracy and comprehensiveness.

  • Supporting our users in their needs of onboarding their use cases to the platform, always with a view to self-service and automation where possible.

Qualifications

Requirement:

  • Minimum of 5 years of experience in DevOps and SRE

  • Familiar with AWS Cloud services and AWS cloud architecture.

  • Experienced with maintaining and operating distributed software such as ScyllaDB, Cassandra, Kafka, ...

  • Excellent problem-solving, analytical skills.

  • Good verbal English communication.

  • Proven ability to work both independently and as part of a collaborative team.

Tech stacks: Golang, Terraform, Kubernetes, AWS

Additional Information

Benefits at Grab:

We care deeply about your well-being and are committed to supporting you every step of the way. Here are some of the global benefits we offer:

  • Protect and provide for your loved ones with peace of mind, knowing we have your back with Term Life Insurance and comprehensive Medical Insurance.
  • Craft a benefits package that suits your unique needs and aspirations with GrabFlex, because we believe in empowering you to thrive.
  • Embrace the magic of new life and create lasting memories with your family through Maternity and Paternity Leave.
  • Life can be overwhelming, but you're never alone. Our confidential Grabber Assistance Programme is here to guide and uplift you and your loved ones through life's challenges.
  • Your well-being is our priority. Benefit from our holistic well-being initiatives through Wellbeing@Grab, including health programmes, informative webinars, and vibrant carnivals.
  • Achieve a harmonious work-life balance with our FlexWork arrangements, allowing you to adapt and thrive in your personal and professional life.

We’ve got many different benefits hyper localised in each country. Speak to your recruiter during your interview to find out more.

What we stand for at Grab:

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique. If you require accommodations to fully participate in the recruitment process, you are encouraged to include your request(s) when applying.

We deliver the greatest impact and ideas when we bring together diverse perspectives. It is what enables us to spread opportunities to Grabbers and our partners. It’s not a box-ticking exercise; it’s who we are.