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Jobs

Senior Map Operations Specialist

Grab

Grab

Operations
Pasig, Metro Manila, Philippines
Posted on Friday, May 17, 2024

Company Description

About Grab and our workplace

Grab is Southeast Asia’s leading superapp. We are dedicated to improving the lives of millions of users across the region by providing them everyday services such as deliveries, mobility, financial services, enterprise services and others. More than that, we provide the opportunity for them to have a better life. And that aspiration starts inside Grab because we believe in a seamless blend of work and home life, making every aspect of life better for all.

Guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles—the 4Hs: Heart, Hunger, Honour and Humility—we work to create economic empowerment for the people of Southeast Asia. With our unwavering commitment to our values, we believe that we're more than a service provider; we're agents of positive change.

Job Description

A Senior Map Operations Specialist is an integral member of the GEO tech family responsible for improving the map data by working closely with product and engineering teams. You will be supporting the local & regional mapping initiatives to provide a seamless experience to our customers.

  • Manage and coordinate the daily operations of our mapping team, ensuring the timely delivery of high-quality maps to our clients.

  • Work directly with team leads in data analysis and reporting

  • Vendor coordination and project monitoring

  • Assist other members of the team with the mapping process and ensure that all aspects are completed accurately and efficiently

  • To adhere to Grab confidentiality procedures & policies when collecting, storing, and sharing data

  • Coordinate with cross-functional & relevant teams to drive projects on a regional level

  • Conduct training locally & regionally as needed

  • Perform regular quality checks, translation & transcription where applicable

  • Collecting, monitoring, analyzing large sets of geo data using proprietary software & internal tools

The above list of responsibilities is not exhaustive, and additional relevant tasks may be added.

Qualifications

  • Bachelor’s Degree in Computer Science, IT, Geography, or equivalent.
  • Proficient in computer software ie. G-suite (GDocs, Gsheets, etc)

  • Proficient in both verbal and written communication in the English language

  • Passionate about maps with strong analytical and problem-solving skills

  • Self-driven and highly motivated individual who can drive continuous project improvement

  • Ability to handle multiple competing priorities in a fast-paced and impact-driven environment.

  • Knowledge of open data sources like OpenStreetMap is an advantage

  • Willing to travel locally as needed

  • Knowledge in QGIS, basic SQL, and Python with advanced Excel skills.

  • 2-3 years of data processing experience in a fast-paced environment performing geospatial analysis and automation processes.

  • Strong project management, cross-department communication, and stakeholder management skills.

  • Detail-oriented, metrics-driven, and understands how maps influence the product & customer experience.

Additional Information

Benefits at Grab:

We care deeply about your well-being and are committed to supporting you every step of the way. Here are some of the global benefits we offer:

  • Protect and provide for your loved ones with peace of mind, knowing we have your back with Term Life Insurance and comprehensive Medical Insurance.
  • Craft a benefits package that suits your unique needs and aspirations with GrabFlex, because we believe in empowering you to thrive.
  • Embrace the magic of new life and create lasting memories with your family through Maternity and Paternity Leave.
  • Life can be overwhelming, but you're never alone. Our confidential Grabber Assistance Programme is here to guide and uplift you and your loved ones through life's challenges.
  • Your well-being is our priority. Benefit from our holistic well-being initiatives through Wellbeing@Grab, including health programmes, informative webinars, and vibrant carnivals.
  • Achieve a harmonious work-life balance with our FlexWork arrangements, allowing you to adapt and thrive in your personal and professional life.

We’ve got many different benefits hyper localised in each country. Speak to your recruiter during your interview to find out more.

What we stand for at Grab:

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique. If you require accommodations to fully participate in the recruitment process, you are encouraged to include your request(s) when applying.

We deliver the greatest impact and ideas when we bring together diverse perspectives. It is what enables us to spread opportunities to Grabbers and our partners. It’s not a box-ticking exercise; it’s who we are.