Company Description

The Biz Ops team represents a good balance of all our Grab principles with a strong emphasis on Intellectual Rigour

• The team is a data-driven team with good experience in operations and interest in market insights. The team enjoys solving tough, complex business and operational problems and coming up with long-term strategies for the business
• The team focuses on a variety of “missions” from planning, setting up new businesses, and end-to-end project management and execution of company initiatives

Job Description

• Search for insights into multiple Grab Stakeholders
• Build and maintain long-term relationships with partners
• Collaborate with the marketing team on promotional activities
• Research competitors and suggest appropriate pricing and promotional activities
• Lead multiple process improvement projects in direct collaboration with different project and vertical leads and management
• Ensure efficient coordination of various departments by implementing an optimized set of processes and systems
• Oversee project delivery and change management processes, including leading critical and high visibility strategic initiatives
• Provide input, document requirements and support the design and delivery of projects and programs
• Collect data on various metrics to create performance baselines and implement it across regions

Qualifications

• Able to thrive in a fast-paced, high-pressure environment with tight deadlines.
• Possess strong business acumen, curiosity about data, and excellent analytical and problem-solving skills.
• Proficient in Excel/Google Sheets and is able to draw key insights from numbers.
• Experience in managing complex, cross-functional projects and creating business cases and models for business growth.
• A team player with a collaborative spirit, excellent stakeholder management, communication, and interpersonal skills.
• Comfortable working on the field, engaging closely with stakeholders, and handling different personalities and business objectives in a calm, composed manner.
• Self-starter, detail-oriented, humble, and adaptable, with the ability to learn on the fly.
• Bachelor’s degree with 4-6 years of experience in operations and/or project management.
• Must be based in Davao City.
• Open to travel from time to time within Mindanao and other parts of the country as needed.
• You are knowledgeable in SQL and/or Python.

Additional Information

Day-to-day:

• Lead multiple process improvement projects across Mindanao with direct contact to top management in the organization
• Ensure efficient coordination of various departments by implementing an optimized set of processes and systems
• Oversee project delivery and change management processes, including leading critical and high visibility strategic initiatives
• Provide input, document requirements and support the design and delivery of projects and programs
• Collect data on various metrics to create performance baselines and implement it across regions

Deliverables:

• Overall Expansions and Partner liaison, from metrics monitoring to scorecard deliberation
• Data and dashboarding champion for Mindanao
• Direct collaborator with S&P and Product teams for tech rollouts in Mindanao
• P&L monitor, working closely with Marketplace representatives to ensure financial objectives are met and managed