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Intern - Product Management - Online Delivery (Affordability & Growth)

Grab

Grab

Product, Sales & Business Development
Petaling Jaya, Selangor, Malaysia
Posted on Wednesday, May 8, 2024

Company Description

Life at Grab

At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.

Job Description

(Intake period) Candidates should be available for this internship in July 2024

This opportunity is only for students who must be able to commit for at least 3 months or up to 6 months for an internship. (Please specify your internship durations on your resumes - fail to do so may affect your candidature)

Get to know the team

The Affordability & Growth product pod is a key constituent of the Grab Food team. We focus on designing innovative solutions to make the platform more affordable for consumers and, in doing so, serve new segments across Southeast Asia. Our core focus is to persistently minimize service costs and transfer those savings to our valued consumers, thereby making a significant difference in their lives.

The team comprises a diverse group of individuals who share a common passion for enhancing the consumer experience on Grab. If you're seeking a challenging opportunity to contribute to one of the leading Super Aps in Southeast Asia, we invite you to become a part of our dynamic team!

Get to know the role

We are seeking an intern to join our Grab Food team and specifically support the Group Order product. In this role, you will play a key part in identifying areas of improvement for Group Order by analyzing user behavior and pinpointing challenges they face. This analysis will be crucial in uncovering new opportunities to expand the concept of Group Order and ultimately drive further growth for the Grab Food business.

We believe a successful candidate is data-driven, analytical, excellent in problem-solving with a strong empathy for consumers. If you believe you have what it takes then we’d love to hear from you either way. This role requires you to champion excellence in user experiences and product quality, and you will have an opportunity to push the boundaries and try new things in an entrepreneurial environment.

The Day-to-Day Activities

  • Define product solutions, work with the design team to create delightful user experiences and clarify these user stories for your engineering team

  • Collaborate effectively with cross-functional stakeholders from Product, Engineering, Design, Analytics, and Operations to execute go-to-market for new product launches

  • Leverage data to understand customer behavior and performance of our products

  • Identify key metrics and further iterations to deliver higher business value

Qualifications

The Must-Haves

  • Strong academic track record, currently enrolled in a university, graduate program, or MBA program majoring in Finance, Information Systems, Business Analytics, Mathematics, Economics

  • Excellent logical thinking, and problem-solving skills

  • Excellent written and verbal communication skills

  • Adaptable and able to work in a fast-paced environment

  • Data-driven, strong ability in analyzing data to derive insights and make decisions

  • Full-time intern preferred (3 - 6 months)

  • Part-time interns committing at least 3 days per week are welcomed as well

The Nice-to-Haves

  • Preferably to commit full-time till December 2024

  • Preferably to do SQL queries independently

  • Experience with market research or competitor analysis is an advantage.

Additional Information

Our Commitment

We recognize that with these individual attributes come different workplace challenges, and we will work with Grabbers to address them in our journey towards creating inclusion at Grab for all Grabbers.