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Lead Technical Program Manager

Grab

Grab

IT, Operations
Cluj-Napoca, Romania
Posted on Thursday, April 18, 2024

Job Description

Meet our Team:

We are a high-performance, diverse group of dedicated, passionate, and innovative individuals from various backgrounds, united by a common mission: to enhance Grab's efficiency and speed with each project roll out.

Although primarily based in Singapore, our team's footprint extends across several countries, where we manage multifarious initiatives to deliver transformative features that impact the lives of millions of customers across Southeast Asia through Grab.

About the Role:

  • Experience Range: 5 - 8 years

  • As a Technical Program Manager (TPM), you will be at the heart of Grab's operations, bridging the gap between Business, Product, and Engineering. Your role involves managing a wide array of complex, cross-functional programs and leading all facets of assigned program deliveries.

  • You will be instrumental in shaping the Delivery Roadmap in collaboration with the respective Tech and Product leaders. You will embody the role of a servant leader, proactively identifying and removing impediments faced by the team, and driving dependencies to completion.

  • Your aim will be to continuously refine our tech program management processes in a data-driven manner, owning the collaboration process and tools. You will foster an environment that resonates with Grab's culture, principles, and values.

Daily Responsibilities:

  • Oversee tech program management: Prepare project timelines, define milestones, monitor and report progress, resolve roadblocks, manage dependencies, and oversee schedules.

  • Guide Agile/Scrum teams as Scrum Master or Agile Coach.

  • Participate in quarterly roadmap planning and prioritization.

  • Collaborate with cross-functional teams of Engineers, Product Managers, Designers, Analysts, Program Operations, and QA to ensure timely delivery.

  • Continuously identify opportunities to improve team performance and organizational delivery.

  • Engage with various teams and locations in clarifying and refining the product strategy, program schedule, and progress, including engineering managers and vendors.

What We're Looking For:

  • You should have a background in project delivery or technical leadership along with excellent organizational and interpersonal skills to thrive in Grab's fast-paced environment.

  • A solid understanding of Agile is crucial. Your attitude and willingness to take initiative are more important than your specific skill set. You should not feel restricted by your job description.

  • Your communication skills should enable you to manage conversations with management and cross-functional teams effectively. You should also have a proven track record of getting things done and delivering projects.

  • Experience in a dynamic, fast-paced environment where autonomy, self-decision making, and juggling multiple projects/tasks are required, will be a plus.

  • Your technical background will be advantageous in understanding and explaining complex technical issues to business users and in sharing critical information that could affect product design or delivery.

  • We value strong leadership skills, including the ability to motivate others and devise innovative solutions to problems.

  • Experience in area of mapmaking and map enhancements is considered a plus

Final Note:

This role is an exciting opportunity to make a significant impact on Grab's growth and customers across Southeast Asia. If you are passionate about technology, eager to learn, and enjoy working in a diverse and fast-paced environment, we would love to hear from you!