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Lead Product Manager - Wallet Experience

Grab

Grab

Product
Jakarta, Indonesia
Posted on Mar 21, 2024

Company Description

About Grab and our workplace

Grab is Southeast Asia’s leading superapp. We are dedicated to improving the lives of millions of users across the region by providing them everyday services such as deliveries, mobility, financial services, enterprise services and others. More than that, we provide the opportunity for them to have a better life. And that aspiration starts inside Grab because we believe in a seamless blend of work and home life, making every aspect of life better for all.

Guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles—the 4Hs: Heart, Hunger, Honour and Humility—we work to create economic empowerment for the people of Southeast Asia. With our unwavering commitment to our values, we believe that we're more than a service provider; we're agents of positive change.

Job Description

Get to know the Role

We are looking for a Lead Product Manager to join our team. In this role, you will be responsible for driving the product roadmap, strategy and development of our Grab Wallet (Ovo Cash in ID) regionally. You will work closely with not only Grabbers in the Payment Experience team, but also other country and regional team members at Grab.

The day-to-day activities:

  • Develop and drive the product vision and strategy for Grab wallet across all countries, aligning it with Grab and Grab Financial overall strategy
  • Be the leader of cross-functional teams, comprising senior engineers, designers, data analysts and business, foster a culture of collaboration and teamwork
  • Drive a continuous discovery - delivery working model where identified problems and solutions can quickly transition to implementation to test products fast and incorporate leanings into future iterations
  • Use data to make informed decisions, optimize existing features, and guide the development of new features to enhance engagement and relevance.
  • Communicate effectively with both technical and non-technical stakeholders, ensuring that the team's work is well-understood and well-supported.

Qualifications

The must-haves:

  • Bachelor's degree in Business, Engineering, Computer Science, or related field.
  • At least 8 years experience in Product Management, ideally in payments/fintech market and B2C segments
  • Strong understanding of payment & fintech ecosystem and trends in SEA, as well as fund flow mechanisms
  • Experience working on app-based consumer products
  • Demonstrated success in creating and managing products through:
    • use of MVP and continuous improvement
    • inclusion of customer centricity into every stage of product life cycle
    • leading by influence of a large, culturally diverse and distributed team
    • making data driven decisions across the product lifecycle
    • demonstrated success in managing products from conceptualisation to go-live
  • Ability to communicate effectively with both technical and non-technical stakeholders.
  • Fluent in both Bahasa and English

Additional Information

Benefits at Grab:

We care deeply about your well-being and are committed to supporting you every step of the way. Here are some of the global benefits we offer:

  • Protect and provide for your loved ones with peace of mind, knowing we have your back with Term Life Insurance and comprehensive Medical Insurance.
  • Craft a benefits package that suits your unique needs and aspirations with GrabFlex, because we believe in empowering you to thrive.
  • Embrace the magic of new life and create lasting memories with your family through Maternity and Paternity Leave.
  • Life can be overwhelming, but you're never alone. Our confidential Grabber Assistance Programme is here to guide and uplift you and your loved ones through life's challenges.
  • Your well-being is our priority. Benefit from our holistic well-being initiatives through Wellbeing@Grab, including health programmes, informative webinars, and vibrant carnivals.
  • Achieve a harmonious work-life balance with our FlexWork arrangements, allowing you to adapt and thrive in your personal and professional life.

We’ve got many different benefits hyper localised in each country. Speak to your recruiter during your interview to find out more.

What we stand for at Grab:

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique. If you require accommodations to fully participate in the recruitment process, you are encouraged to include your request(s) when applying.

We deliver the greatest impact and ideas when we bring together diverse perspectives. It is what enables us to spread opportunities to Grabbers and our partners. It’s not a box-ticking exercise; it’s who we are.