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Lead Technical Product Manager, Business App and Portal

Grab

Grab

IT, Product
Jakarta, Indonesia
Posted on Friday, March 15, 2024

Company Description

Life at Grab

At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.

Job Description

Get to know the Role

We are looking for a skilled and driven Product Lead in the Business Platform team at Grab. The Business Platform team is responsible for empowering millions of Businesses on our Marketplace. In this role, you will be leading the overall quality strategy for the Business App and Portal surfaces.

The Day-to-Day Activities

  • Design the quality framework to evaluate the quality for the Business App and Portal

  • Set, publish and enforce internal standards for the defined quality framework for teams

  • Develop state-of-the-art monitoring and alert mechanism for describing system health

  • Democratize safe dog-fooding and enable Beta Program for businesses for key releases

  • Lead strategic initiatives that make Business App and Portal more business-friendly

  • Able to use data to drive decisions, measure product performance, and communicate impact and get buy-in from senior executives.

Qualifications

The Must-Haves

  • At least 5 years of experience in managing a product at a sizeable technology company

  • Excellent problem-solving, analytical, verbal and written communication skills required

  • Reasonable understanding of technical aspects of front-end and back-end systems

  • Exceptional customer-centricity to empathize with Business users and solve their pain-points

The Good-to-Haves

  • Bachelors in computer science, electrical engineering or electronics

  • Experience working for Southeast Asia markets

  • Should be able to write basic SQL queries for pulling data or analyses

Additional Information

Our Commitment

We are committed to building diverse teams and creating an inclusive workplace that enables all Grabbers to perform at their best, regardless of nationality, ethnicity, religion, age, and other attributes that make each Grabber unique.

We recognize that with these individual attributes come different workplace challenges, and we will work with Grabbers to address them in our journey towards creating inclusion at Grab for all Grabbers.