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Sovereign’s Capital
Sovereign’s Capital

Manager, Media Marketing (Digital Banking)Malaysia



Marketing & Communications
Posted on Friday, November 3, 2023

Life at  Grab

At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.

Get to know the team

The team is an in-house expert who consults with diverse teams on performance/growth-related matters.

Get to know the role

This role is responsible for owning and driving day-to-day performance marketing strategy and operations for Grabs digital bank overseeing two markets Malaysia & Indonesia, However the candidate would be based in Malaysia. Pioneer to achieve user acquisition, cross-products adoption and reactivation targets across all digital & traditional channels while providing thought leadership to key stakeholders. Additionally, this role will initiate projects to achieve efficiency and performance of business vertical growth. 

Key responsibilities/ day-to-day activities:

  • Develop and maintain a nuanced media strategy across digital banks & related banking products for traditional and digital channels. (This includes OOH / TV / Radio / Publishers / Google / Meta / Tiktok / 3P).

  • Leverage various data sources (internal / external) and combine with market level insights to set digital / ATL & BTL media strategies.

  • Managing & Allocating budgets using data driven methods to ensure world-class planning and buying capabilities in accordance with the media landscape

  • Set and define KPIs in collaboration with Country Marketing Head on CRM/owned media channels and local marketing initiatives.

  • Drive best in class campaigns leading ROI and analyse optimum digital and offline mix to achieve KPIs.

  • Manage external media agencies and media owners, including regular evaluation of delivery and services.

  • Provide direct support and work in partnership with the Country Marketing Heads to guide, evangelise, and support the creation & execution of their digital strategies

  • Focus on new and innovative ways of re-activating customers through constant testing & refining of new initiatives.

The must-haves:

  • Bachelor's degree in business, marketing, statistics/maths or tech-related majors

  • A minimum of 5 years of experience in digital performance marketing or relevant/related roles. 

  • A minimum of 1-2 years of experience in managing a team of high performance individuals.

  • Hands-on experience in executing at least one of the performance marketing channels (Google Adwords, Facebook, 3rd Party Networks) and a solid understanding of underlying tech building blocks (product feed, automation and more) is critical

  • Familiar with mobile app user acquisition and retargeting; have solid knowledge about cross-channel tracking, attribution logic and MMPs

  • Engage and effectively communicate with senior executive stakeholders across the organisation.

  • Strong understanding of digital advertising technologies and marketing attribution models.

  • Excellent oral and written communication skills, comfortable presenting to big groups of audiences on a regular basis

  • Excellent organisational, project management and time management skills.

  • Ability to analyse reports and communicate findings succinctly to cross-functional business partners.

  • Ability to multitask, meet deadlines and thrive in a fast-paced environment.

  • Experience with start-up and/or tech-driven environments desired.

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Equal opportunity

Grab is an equal opportunity employer. We owe our success to the talents of our globally-diverse team and the varying perspectives they add to our thriving community.

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Grab does not accept unsolicited resumes sent by recruiting agencies. Please do not forward resumes to our job postings, Grab employees or other parts of the business. Grab will not be liable to pay any fees to agencies for candidates hired as a result of unrequested resumes.