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Sovereign’s Capital
Sovereign’s Capital

Principal Product Manager, Consumer Experience - User Generated ContentVietnam



Posted on Thursday, October 26, 2023

Life at  Grab

At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.

Get to know the Team

The Consumer Experience product team is an established team responsible for the core experience of the Grab app. Our focus spans consumer growth, engagement and loyalty. We strive to continuously engage and retain consumers on our platform, making a meaningful impact on the lives of our consumers.

The team comprises a diverse group of individuals who share a common passion for enhancing the consumer experience on Grab. If you're seeking a challenging opportunity to contribute to one of the leading Super App in Southeast Asia, we invite you to become a part of our dynamic team!

Get to know the Role

We are seeking a dynamic and highly skilled Principal Product Manager to lead and innovate in the realm of user-generated content for the consumer Grab app. As the lead for this crucial aspect of our platform, you will play an individual contributor role and shape the vision, strategy, and execution of features related to user-generated content, enabling an engaging and interactive experience for our consumers.

The Day-to-Day Activities

Product Vision and Strategy:

  • Develop and drive the product vision and strategy for user-generated content, aligning it with overall product vision and business objectives.

  • Create a roadmap that prioritizes and optimally sequences product features to enhance the user experience and increase user engagement with user-generated content.

  • Propose and explore new features and technologies to maintain a competitive edge and continually improve the value proposition of our platform.

Data-Driven Decisions:

  • Leverage data analytics and insights to understand user behavior, trends in content consumption, and areas for improvement in user-generated content features.

  • Use data to make informed decisions, optimize existing features, and guide the development of new features to enhance engagement and relevance.

Cross-Functional Collaboration:

  • Be the leader of cross-functional teams, comprising senior engineers, designer, analysts, and country operations, to grow User Generated Content on the platform.

  • Foster a culture of collaboration and knowledge sharing within the team and across the organization.

  • Effectively communicate product updates, roadmap, and performance to stakeholders and leadership, addressing their concerns and incorporating feedback into product iterations.

  • Establish strong relationships with internal and external stakeholders, representing the voice of the product and fostering collaboration for mutual success.

The Must-Haves

  • Bachelor's degree in Business, Engineering, Computer Science, or related field.

  • At least 8 years experience in Product Management, ideally in lead roles with a focus on user-generated content and community engagement in the tech industry.

  • Exceptional communication skills in English.

  • Proven success in defining and implementing successful product strategies and roadmaps.

  • Demonstrated success in creating and managing products through:

  • ○ employment of design thinking in synthesizing requirements,

  • ○ inclusion of customer centricity into every stage of product life cycle,

  • ○ leading by influence of a large, culturally diverse and distributed team,

  • ○ making data driven decisions across the product lifecycle and

  • ○ demonstrated success in managing products from concept to retirement.

  • Exceptional analytical and strategic thinking abilities, complemented by strong project management skills.

  • Excellent leadership, communication, and stakeholder management skills, with a proactive and collaborative approach.

  • Passion for creating outstanding user experiences and a deep understanding of the food user generated content dynamics

Our Commitment

We are committed to building diverse teams and creating an inclusive workplace that enables all Grabbers to perform at their best, regardless of nationality, ethnicity, religion, age, gender identity or sexual orientation and other attributes that make each Grabber unique.

Forward together

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Equal opportunity

Grab is an equal opportunity employer. We owe our success to the talents of our globally-diverse team and the varying perspectives they add to our thriving community.

Recruitment agencies

Grab does not accept unsolicited resumes sent by recruiting agencies. Please do not forward resumes to our job postings, Grab employees or other parts of the business. Grab will not be liable to pay any fees to agencies for candidates hired as a result of unrequested resumes.