Assistant Manager, Regional Risk Policy - GrabFinancialIndonesia, Vietnam, Malaysia, Philippines
Life at Grab
At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.
Get to know our Team
The Regional Risk Policy team is a small but collaborative team responsible for managing payments related risk and fraud risk. We make an impact by optimizing risk actions and processes to minimize losses without compromising on business growth. If you are looking for a chance to work in a dynamic environment and are interested in risk management, then you should join our team!
Get to know the Role
We are looking for a passionate candidate who is able to understand risks and implement controls and policies to address these risks. We believe a successful candidate is insightful and pragmatic; if you believe you have what it takes then we’d love to hear from you.
The Day-to-Day Activities
Be the risk policy subject matter expert around the domains of payments (cards / e-wallets) or merchant fraud risk domains.
Conceive, launch, and deliver regional strategic policy projects and frameworks to reduce risks and fraud, and optimize user experience in the payments space across Southeast Asia using data insights.
Identify and analyze emerging risks and trends, and provide recommendations for policy and procedure changes as necessary to mitigate related risks.
Engage with cross-functional stakeholders in engineering, data science, data analytics, product, and business teams to implement risk mitigation and improvement solutions, as well as to optimize risk controls and processes.
Perform risk assessments for new products/features and implement relevant mitigation controls.
Own and drive continuous improvements in key risk metrics; report facts to senior and executive management in a clear, concise, and data-driven manner.
Minimum work experience of 5 years, preferably in fintech, payments, strategy consulting or analytics.
Good understanding of the fraud space, preferably with hands-on knowledge of fraud, payments, e-commerce, risk policy development, or risk enforcement work.
Problem-solving, positive and constructive attitude is a must.
Comfortable in dealing with ambiguity and operating in fast-changing, unstructured environments. Strong track record of exercising sound judgement in the absence of direction.
Structured, factual, and data-driven. Ability to deep dive into data then elaborate clear and synthetic insights.
Stakeholder management experience, especially with senior executives.
Proficiency in data analytics and visualization (using Excel, SQL, PowerBI) would be highly advantageous.
We are committed to building diverse teams and creating an inclusive workplace that enables all Grabbers to perform at their best, regardless of nationality, ethnicity, religion, age, gender identity or sexual orientation and other attributes that make each Grabber unique.
Grab is an equal opportunity employer. We owe our success to the talents of our globally-diverse team and the varying perspectives they add to our thriving community.
Grab does not accept unsolicited resumes sent by recruiting agencies. Please do not forward resumes to our job postings, Grab employees or other parts of the business. Grab will not be liable to pay any fees to agencies for candidates hired as a result of unrequested resumes.