Life at Grab

At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour, and, Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.

Get to Know the Team

The GrabMart SMB team is a young and energetic team that strives to grow our GrabMart merchants. Our team consists of a dynamic mix of individuals who are tenacious, motivated, and empowered by the fact that we exist to make a societal impact in Southeast Asia. We actively engage with a vast network of companies and merchants across the region, and through working with them, we hope we add value to their daily operations and enable them to be set up for success.

Get to Know the Role

We are looking for a well-rounded Strategic Project Lead for Account Management to drive the growth of thousands of small-medium businesses in GrabMart. We believe a successful candidate needs to be great at analyzing complex business situations and to be skilled at managing relationships with a wide range of people across different parts of the company. You will be in charge of leading projects from ideation to reiteration, making sure everything goes smoothly and delivers good results. This role is perfect for candidates seeking to leverage their strategic thinking, number-crunching abilities, and people skills to nurture merchants' growth across ID.

The Day-to-Day Activities:

• Identify potential and innovative ideas by analyzing historical data and business situations to make informed decisions and recommendations

• Lead, manage, and oversee multiple projects at once from inception to completion, ensuring successful execution

• Collaborate closely with the Sales Account Management team to provide support for problem-solving in the field, while enhancing their workflow efficiency

• Bridge the gap between field insights and actionable business measures to drive data-driven strategic planning

• Liaise with different functions across various levels and departments to ensure coherence and effective collaboration across business units

• Engage prioritized merchants in thoughtful discussions and lead effective negotiation processes

The Must-Haves:

• Bachelor’s Degree or higher in any field (preferably in business or management)

• Minimum 3 years of experience in strategic planning is a must. Of great importance is experience in leading various projects, data analysis, collaboration across teams, and understanding of fieldwork operations

• FMCG/Retail/Marketplace/Sales industry background is an advantage

• Must know how to use Microsoft Office, G Suite, and PowerBI. Data & query knowledge is a major plus

• Excellent communication and presentation skills in both written and spoken English. Ability to build good relationships with partners and match partners’ needs and organization resources

• Energetic, enthusiastic, and calm even in a dynamic and fast-paced environment

• You are able to practice a high level of discretion, a strong sense of accountability, self-motivated, good sense of business/cultural priorities and nuances

Our Commitment

We recognize that with these individual attributes come different workplace challenges, and we will work with Grabbers to address them in our journey towards creating inclusion at Grab for all Grabbers.