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Sovereign’s Capital
Sovereign’s Capital

Communications Manager, SingaporeSingapore



Marketing & Communications
Posted on Wednesday, September 6, 2023

Life at Grab

At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.

Get to know our Team:

The Communications team is responsible for telling the Grab story around the world. Whether it's speaking to media and online influencers, industry commentators, thought leaders or the wider community, the Communications team is the voice of Grab.

Get to know the role:

As the Communications Manager for Singapore, you are passionate about telling impactful stories about Grab’s business, services and the stakeholders we serve (consumers, driver and delivery-partners, merchant-partners) across a variety of channels: media, social influencers, Grab’s blog, and other owned channels. You are proactive in finding these stories, creative in bringing them to life, have strong media pitching skills, and are unafraid to experiment with new content angles and formats to achieve the best outcomes.

As the guardian of our corporate reputation, you will collaborate closely with different teams to come up with thoughtful and clear narratives, and partner them in developing and executing our communications programme. The successful candidate must demonstrate strong understanding of the media landscape in Singapore, possess excellent writing skills, and ability to think critically and anticipate issues that may arise. Experience with managing crises and issues is advantageous.

Day-to-day responsibilities

  • Develop, implement and manage communications programmes that are in line with Grab’s business objectives, and positions Grab as a thoughtful company

  • Creatively tell stories that are positive for Grab across different channels

  • Build and maintain strong working relationships with key media and influencers in Singapore

  • Drive content development, including media materials and other formats of content, to support campaigns and education of stakeholders

  • Organise and oversee media engagements, speaking opportunities, media training and press office

  • Manage the response to incidents, issues or crisis situations, and pre-empt and mitigate potential issues

  • Build strong working relationships with Grab business stakeholders, provide communications counsel, and drive regular planning and reporting meetings with them

  • Track KPIs and optimise communications initiatives as necessary

Skill-sets we need you to have:

  • Minimum 7 years of experience in PR, media relations, crisis/issues management, social media, integrated communications

  • A creative and collaborative self-starter who can work independently, and be comfortable in a high-growth, fast-paced and dynamic environment

  • Experience in an PR agency preferred, with strong interest in the tech sector

  • Excellent command of English (written and spoken)

  • Hands-on and motivated by challenging work.

Our Commitment

We are committed to building diverse teams and creating an inclusive workplace that enables all Grabbers to perform at their best, regardless of nationality, ethnicity, religion, age, gender identity or sexual orientation and other attributes that make each Grabber unique.

Forward together

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Equal opportunity

Grab is an equal opportunity employer. We owe our success to the talents of our globally-diverse team and the varying perspectives they add to our thriving community.

Recruitment agencies

Grab does not accept unsolicited resumes sent by recruiting agencies. Please do not forward resumes to our job postings, Grab employees or other parts of the business. Grab will not be liable to pay any fees to agencies for candidates hired as a result of unrequested resumes.