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Sovereign’s Capital
Sovereign’s Capital

Senior Product Designer, Grab For BusinessVietnam



Product, Design
Posted on Tuesday, August 8, 2023

Life at Grab

At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.

Get to know the Team

Grab For Business is on a mission to provide a powerful, reliable and delightful way to utilise Grab services for a myriad of business needs in Southeast Asia every day. You will empower the business of millions in Southeast Asia by supporting our mission to create experiences people love and use every day.

We are looking for a Senior Product Designer with a solid background in mobile experiences. If you often think about your users, have an eye for detail, believe in pushing the boundaries of digital experiences, , then this may very well be your new home!

Get to know the Role

As a Senior Product Designer and influencer of your team, you will help us understand the needs of our customers and advance design practices throughout the group. You’ll be part of a cross-functional team, and you will collaborate daily with a diverse and highly motivated set of specialists who deliver exceptional experience and business results.

The Day-to-Day Activities

  • Collaborate closely with Design and Product leadership to define features and communicate ideas effectively to achieve the right outcome.

  • Work cross-functionally with Product and Engineering partners and understand the business impact of your systems and show good judgment when making trade-offs.

  • Take ownership of design by providing a system-wide view and care for product design team rituals that ensure more robust work across the entire team.

  • Work independently and efficiently on multiple projects of different sizes and scopes while taking a long-term view of how it fits Grab's holistic vision.

  • Analyse user behaviour, pain points, and industry trends to solve customer-centric ambiguous problem areas in existing or new verticals.

  • Conduct and facilitate ideation sessions, design validation, and usability testing to ensure the highest product quality standards.

  • Deliver flows, prototypes, sketches, and high-quality visuals that set the standard for design excellence and offer a straightforward narrative for others to pick up and continue with.

  • Solicit feedback and resolve issues beyond the scope of your team and work closely with Engineering to ensure high-quality implementation and user experience.

  • Bring perspective and provide context for current and future UX patterns and behaviours and make the appropriate trade-offs.

  • You actively shape the future of our Design organisation by improving design processes, mentoring other designers, and participating in the hiring process

The Must-Haves

  • You have 4+ years of experience in design.

  • You have an outstanding portfolio (online or PDF) which reflects your design style, feel and taste. Projects/work which shows interaction, visual design, ideation, and system thinking expertise.

  • Experience collaborating across team boundaries as an individual contributor with diverse teams in a dynamic and rapidly changing business-minded environment.

  • A good storyteller and communicator can translate complex systems and structures into quick prototypes that are easy to understand for various stakeholders.

  • You use quantitative and qualitative data sources to inform your design decisions.

  • You have successfully delivered multiple medium and large-sized projects as a Design Owner, coordinating numerous design teams.

  • You define problems, design, validate, and deliver user experiences that solve complex problems generating positive feedback.

  • Your work is consistent and of high quality (e.g., intuitive, solves the problem, pixel-perfect etc.) and incorporates best practices. Your team trusts your work.

  • Your design reviews tend to be rapid and uneventful (proportionate to task complexity). You provide constructive feedback for other peers.

The Nice-to-Haves

  • Regional experience working across different countries/markets within Southeast Asia, including understanding general cultural and localization differences.

  • B2B tools, web platforms, and marketplaces domain knowledge

Our Commitment

We are committed to building diverse teams and creating an inclusive workplace that enables all Grabbers to perform at their best, regardless of nationality, ethnicity, religion, age, gender identity or sexual orientation and other attributes that make each Grabber unique.

Forward together

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Equal opportunity

Grab is an equal opportunity employer. We owe our success to the talents of our globally-diverse team and the varying perspectives they add to our thriving community.

Recruitment agencies

Grab does not accept unsolicited resumes sent by recruiting agencies. Please do not forward resumes to our job postings, Grab employees or other parts of the business. Grab will not be liable to pay any fees to agencies for candidates hired as a result of unrequested resumes.