Lead Product Manager - Grab for BusinessMalaysia
Life at Grab
At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.
Get to know the Team
Product Managers at Grab focus on identifying our consumer and business problems and are at the intersection of business, design, and engineering. Product Managers have to be technical enough to understand how our underlying products are built and have a keen eye for design.
Grab for Business enables corporate employees to book rides, order food, and send parcels and company admins to manage expenses and employee welfare budgets. As a Lead Product Manager at Grab for Business, you'll have the opportunity to collaborate with experts in technology, analytics, and business operations to drive the vision and growth of our platform.
Get to know the Role
Shape the overall product vision and roadmap for Grab’s B2B and enterprise product called Grab for Business which enables corporate employees to book rides, order food and send parcels and company admins to manage expenses and employee welfare budgets.
Build a tailored product that caters to the core needs of a consumer segment which may be very different from a daily commuter.
Collaborate with engineering and design to develop and maintain a prioritized Grab for Business product backlog, and execute on delivering meaningful experiences for users.
Define and communicate product requirements and specifications by thinking creatively and rigorously about how to solve problems that have never been solved before at this scale.
Ensure collaboration and communication across the company and serve as a primary point of contact for internal stakeholders across nearly all functions in the company - marketing, business development, sales, operations, data science, engineering, content, customer service, payments and IT.
Collect data, user feedback, and market research, and use that to inform product development.
The Day-to-Day Activities
Lead day-to-day product tempo - planning, roadmap coordination, dependency management, and delivery success
Enable us to maintain our rapid product delivery tempo - but enable us to deliver improved quality without losing velocity
Champion transparency, internal communication, and end to end quality
Evangelize the needs of the corporate customers this includes company admins, employees as well as the sales teams who all interact with the Grab for Business product.
Support the adoption of Agile practices and delivery across Grab
Develop a Voice of the Customer process to incorporate Operational, Market, and User feedback into our product delivery processes
5+ years of experience as a product manager, ideally with some experience in a consumer facing B2B Software as a Service product.
Preferably a technical degree, bachelors in computer science, software engineering, information technology, business, finance, economics or related fields
Experience in leading a company through the Agile transformation process
Demonstrated success in delivering compelling products in a fast-growing, dynamic, rapidly changing environment
Excellent written and verbal communication skills
Strong analytical skills and creative problem solving skills
Strong discernment, be customer focused, team and results-oriented
Passionate about the mission of Grab
Bonus Points: Programming experience, avid Grab user, consumer facing tech experience
We recognize that with these individual attributes come different workplace challenges, and we will work with Grabbers to address them in our journey towards creating inclusion at Grab for all Grabbers.
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Grab is an equal opportunity employer. We owe our success to the talents of our globally-diverse team and the varying perspectives they add to our thriving community.
Grab does not accept unsolicited resumes sent by recruiting agencies. Please do not forward resumes to our job postings, Grab employees or other parts of the business. Grab will not be liable to pay any fees to agencies for candidates hired as a result of unrequested resumes.