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Sovereign’s Capital
Sovereign’s Capital

Lead Product Manager - Internal Tools & EfficiencySingapore



Posted on Wednesday, July 19, 2023

Life at Grab

At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.

Get to know the Team

The Technical Infrastructure team is a group of product managers, software engineers, and program managers focused on improving the efficiency and effectiveness of Grab's internal operations. Our mission is to build and maintain a suite of internal tools and platforms that enable Grabbers to work smarter, faster, and more collaboratively.

Get to know the Role

We are looking for a Lead Product Manager to join our Technical Infrastructure team, looking at Internal Tools & Efficiency. In this role, you will be responsible for driving the development and adoption of internal tools and platforms that improve the efficiency of Grab's operations, such as (but not limited to) developing a smarter config management layer and building our LLM Ops platform. You will work closely with engineering, product, and business teams to identify opportunities for improvement and develop solutions that have a significant impact on the company's bottom line.

The day-to-day activities:

  • Define and drive the product strategy for internal tools and platforms that improve efficiency and collaboration across Grab.

  • Collaborate with cross-functional teams to identify opportunities for improvement and develop solutions that address these needs.

  • Gather requirements, conduct user research, and prioritize the product backlog to ensure the team is focused on delivering high-impact projects.

  • Establish strong relationships with internal stakeholders and develop a deep understanding of their needs and challenges.

  • Drive the adoption and onboarding of internal tools and platforms, working closely with users to ensure they are engaged and successful.

  • Oversee product launches, product marketing, and other go-to-market activities for internal tools and platforms.

  • Communicate effectively with both technical and non-technical stakeholders, ensuring that the team's work is well-understood and well-supported.

The must-haves:

  • 7+ years in product management, preferably at a tech company.

  • At least 3 years of experience building and managing internal tools or platforms.

  • Strong understanding of modern software development practices and tools.

  • Excellent analytical and problem-solving skills, with a data-driven approach to decision-making.

  • Ability to communicate effectively with both technical and non-technical stakeholders.

  • Comfortable engaging in high-level technical discussions and explaining technical topics to a non-technical audience.

  • Proven track record of delivering high-impact projects on time and on budget.

The nice to haves:

  • Experience with config management and LLMs.

  • Familiarity with complex release trains and at-scale deployments

  • Familiarity with cloud applications and architecture.

  • Bonus points: Programming experience, avid Grab user.

Our Commitment

We are committed to building diverse teams and creating an inclusive workplace that enables all Grabbers to perform at their best, regardless of nationality, ethnicity, religion, age, gender identity or sexual orientation and other attributes that make each Grabber unique.

Forward together

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Equal opportunity

Grab is an equal opportunity employer. We owe our success to the talents of our globally-diverse team and the varying perspectives they add to our thriving community.

Recruitment agencies

Grab does not accept unsolicited resumes sent by recruiting agencies. Please do not forward resumes to our job postings, Grab employees or other parts of the business. Grab will not be liable to pay any fees to agencies for candidates hired as a result of unrequested resumes.