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Sovereign’s Capital
Sovereign’s Capital

Senior Solutions Specialist, HRISMalaysia



Customer Service
Posted on Tuesday, May 16, 2023

Life at Grab

At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.

Get to know our Team:

Grabber Technology Solutions (GTS) aims to be a technology leader that provides predictive and seamless experiences to all Grab employees (Grabbers). We are a diverse team of technology practitioners looking to outserving Grabbers with positive, personalised IT experiences. We are looking for individuals with similar customer-centric and innovative values to join our growing team.

Get to know the Role:

Be the subject matter expert (SME ) for Recruiting and Talent Systems..

The day-to-day activities:

  • Support and coordinate Recruiting (Smart Recruiters) and Talent (Reejig) Systems matters such as change request and issue resolution.
  • Assist in the review, testing and implementation of the new Recruiting/Talent systems features to stay up to date on all releases and fixes.
  • Maintain and manage Smart Recruiters and Reejig system; serve as functional and technical expert.
  • Perform system administration functions including configuration, complex report configuration, security, processing and loading bulk data.
  • Proactively identify opportunities and solutions for process automation to enhance organizational efficiency and effectiveness.
  • Recommend process improvement and innovative solutions to issues and recommend new features based on application releases.
  • Provide timely and accurate advice, recommendation to stakeholders on HR Systems queries.
  • Develop user procedures, guidelines and documentation, and train users on new processes and functionality.
  • Assist in the development of change management, communication, and training plans.

The must-haves:

  • Any Recruiting or Talent systems configuration experience is a MUST.
  • With 3-5 years systems experience for abovementioned modules.
  • Had at least 1-2 implementation cycle of Recruiting module.
  • Experience in requirements gathering, fit gap analysis, design, and user acceptance testing (UAT).
  • Knowledge of audit and data privacy regulations.
  • Excellent interpersonal, communication and organisational skills, strong data analytical, organisational and problem-solving skills

The nice-to-haves:

  • Workday Recruiting, Smart Recruiters Recruiting or Reejig Recruiting certified.

Our Commitment

We recognize that with these individual attributes come different workplace challenges, and we will work with Grabbers to address them in our journey towards creating inclusion at Grab for all Grabbers.

Forward together

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Equal opportunity

Grab is an equal opportunity employer. We owe our success to the talents of our globally-diverse team and the varying perspectives they add to our thriving community.

Recruitment agencies

Grab does not accept unsolicited resumes sent by recruiting agencies. Please do not forward resumes to our job postings, Grab employees or other parts of the business. Grab will not be liable to pay any fees to agencies for candidates hired as a result of unrequested resumes.