Get to know the team:

VN Insights & Marketplace Strategy team is a thinking tank of Grab that functions on both Strategy and Operations to deliver Marketplace’s growth and optimize Marketplace’s economics. We focus on delivering affordable and timely services for our passengers/eaters, enhancing income for our Drivers and Merchants Partners, at the same time stimulating demand to drive marketplace growth sustainably.

Our team consists of young but experienced individuals who are tenacious and energized with intellectual challenges. We demonstrate a combination of analytical and strategic thinking, that deliver comprehensive outputs of data analysis, business insight and financial planning.

Key Role Responsibilities:

• Role is a balance of data analysis, financial planning and stakeholder management:

  • Develop frameworks to analyze business problems, develop hypotheses, mine data, deliver recommendations, and assess the impact of proposed solutions

  • Partner closely with all business stakeholders across different functions to set and implement the strategy

• To perform this role well the candidate will need to have strong communication skills, attention to detail, passionate with innovation & growth mindset.

• The successful candidate will be a self-motivated, resourceful individual who can perform under pressure in a dynamic, fast-paced environment.

Day-to-day tasks:

• Monitor & manage day-to-day marketplace growth metrics, investigate short-term anomalies and troubleshoot with the relevant team as needed.

• Developing day-to-day tactical initiatives to improve marketplace dynamics, using marketplace tools efficiently.

• Coordinate cross teams to execute campaigns from end-to-end, to update system knowledge and troubleshoot system issues.

• Perform demand planning such as forecast demand, come up with growth initiatives for weekly and monthly cycles.

• Set up campaigns on the system. Monitor and adjust campaign performance on a daily basis.

• Conduct preliminary analysis to drive insight on effectiveness and impact of the campaign to revenue and demand growth

• Assist Marketplace Senior to conduct experiments for economics optimization.

• Build presentations to influence senior stakeholders and enable data driven decision making.

The must haves:

• A degree from the University, 3-4 years of working experience in Market research, Data analytics or Campaign management.

• Good insight of user behavior/ business/ market

• Familiarity with economics is a strong plus - fundamentally, this role is about matching supply and demand efficiently

• Strong attention to detail and meticulousness

• Good logical and analytical thinking

• Strong communication skill and an excellent team player with strong work ethics

• Strong sense of curiosity in seeking impactful opportunities and learning about our economics

• Good in both English and Vietnamese communication.

Nice to haves:

• Familiar with large datasets and a knack for piecing together data to form insights

• Working understanding of SQL and experience with a mobile CLM platform

• Confident in processing and analyzing complex data sets using SQL, PowerBI, Advanced Excel.