At CloudFactory, we are a mission-driven team passionate about unlocking the potential of AI to transform the world. By combining advanced technology with a global network of talented people, we make unusable data usable, driving real-world impact at scale.

More than just a workplace, we’re a global community founded on strong relationships and the belief that meaningful work transforms lives. Our commitment to earning, learning, and serving fuels everything we do as we strive to connect one million people to meaningful work and build leaders worth following.

Our Culture

At CloudFactory, we believe in building a workplace where everyone feels empowered, valued, and inspired to bring their authentic selves to work. We are:

• Mission-Driven: We focus on creating economic and social impact.
• People-Centric: We care deeply about our team’s growth, well-being, and sense of belonging.
• Innovative: We embrace change and find better ways to do things together.
• Globally Connected: We foster collaboration between diverse cultures and perspectives.

If you’re passionate about innovation, collaboration, and making a real impact, we’d love to have you on board!

Role Summar
As a Senior Facilities Associate, you will play a key role in ensuring the smooth and efficient delivery of facilities operations. You will work closely with internal teams and external partners to maintain high standards of service, support day-to-day operations, and drive continuous improvement across processes. This is an exciting opportunity to grow professionally while contributing to a mission-driven organization.

Responsibilities:

• Outline the day-to-day and ad-hoc tasks for this role.
• Monitor daily operations to ensure smooth service delivery and promptly resolve issues

• Track tasks, follow up on actions, and ensure timely completion of deliverables
• Coordinate with internal teams and external partners to support operational needs
• Maintain accurate records, documentation, and basic reporting
• Ensure adherence to established processes, standards, and compliance requirements
• Manage resources and ensure availability to support operations
• Conduct routine checks to maintain quality, safety, and performance standards
• Provide regular updates on operational status and key activities
• Respond to incidents, escalations, and urgent operational issues
• Support special projects, audits, and business-driven initiatives
• Assist with troubleshooting and resolving complex or non-routine challenges
• Handle time-sensitive requests, including vendor coordination and service needs
• Support continuous improvement efforts and process enhancements
• Assist during peak periods, events, or operational disruptions as needed

Must Have skills (required).

• Maintenance Skills – Managing repairs, preventive maintenance, and safety compliance
• Security Skills – Understanding incident response and coordinating with security teams and authorities.
• Cleaning & Sanitation Skills – Applying sanitation standards and driving improvements based on data.
• Health & Compliance Skills – Developing compliance strategies and leading audits.
• Emergency Management Skills – Planning, assessing risks, and managing emergency responses.
• Energy Management Skills – Driving energy efficiency, ESG initiatives, and cost optimization.
• Space Planning & Workplace Strategy – Optimizing layouts, hybrid workplace design, and utilization tracking and aligning with business needs.
• Vendor Management Skills – Managing vendor relationships, contracts, and performance.
• Team Management Skills – Leading and supporting teams, driving performance, and fostering collaboration.
• Communication Skills – Ensuring clear, timely, and effective communication across stakeholders.
• SOP & Policy Management Skills – Developing, implementing, and maintaining SOPs and policies to ensure consistency and compliance.
• Data & Reporting Skills – Using dashboards, tracking metrics, forecasting
• Inventory Management Skills – Tracking, managing, and optimizing inventory levels to ensure availability and control costs
• Compliance & Audit Skills – Ensuring adherence to internal policies and external regulations, including preparing for, conducting, and participating in internal and external audits to ensure full compliance.
  

Nice To Have skills (Preferred)

• Strategic Planning – Long-term facilities strategy aligned to business growth and transformation
• Innovation & Technology Adoption – Implementing tools (e.g., CAFM systems, automation, IoT)
• Cost Optimization & Budget Management – Identifying savings opportunities and managing budgets effectively
• Project Management – Leading office setups, renovations, relocations, and expansions
• Risk Management – Proactively identifying and mitigating operational and compliance risks
• Stakeholder Management – Influencing and aligning cross-functional teams and leadership
• Change Management – Managing transitions (office moves, new systems, policy changes) smoothly
• Business Continuity Planning (BCP) – Ensuring operations can continue during disruptions
• Workplace Experience Design – Enhancing employee experience (NPS, engagement, events, environment)

• Great Mission and Culture
• Meaningful Work
• Market competitive salary
• Quarterly variable compensation
• Remote and Home working
• Comprehensive medical cover
• Group life insurance
• Personal development and growth opportunities
• Office snacks and lunch
• Periodic team building and social events

At CloudFactory, we believe that work should be more than just a job—it should be a platform for growth, impact, and community. Here, you’ll earn with purpose, learn every day, and serve a mission that truly matters. If you're looking for a career where you can develop professionally, contribute meaningfully, and be part of a global movement, we’d love to have you on this journey!

Join us today and be part of our mission to connect people and technology for a better world! Apply now and bring your whole, authentic self to work—we can’t wait to meet you!