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Clinical Education Specialist

410 Medical

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Operations

Texas, USA · Remote

Posted 6+ months ago

Company Summary:

410 Medical, based in Durham, NC, is developing and distributing innovative products that help improve resuscitation of critically ill patients. 410’s products are designed to enable clinicians to more effectively and efficiently respond to patients with septic shock, hemorrhagic shock and other conditions that require controlled, rapid volume resuscitation.

Position Summary:

Training and education are critical to the success of the LifeFlow and our customers. The Clinical Education Specialist (CES) has primary responsibility for educating LifeFlow users, potential users, employees and partners In the course of education, the positive relationships that the CES develops with providers will also play a key role in standardizing and expanding LifeFlow use. Training will require significant travel and cover multiple shifts, including some nights and weekends.

The specific roles and responsibilities include those listed below.

Duties and Responsibilities:

Conduct LifeFlow training for health care providers (i.e. nurses, physicians and paramedics) at LifeFlow accounts.
Timely and complete documentation of details related to education, customer interactions and feedback in CRM (for self and 1099’s). Keep training record updated on all accounts

Work closely with Clinical Sales Specialists to expand LifeFlow awareness, proficiency and utilization in targeted accounts
Provide feedback and input on the LifeFlow education strategy, materials (including protocols) and processes.
Assist customers in implementing LifeFlow into clinical practice, including incorporation in order sets, protocols and use tracking and evaluation.
Solicit LifeFlow user input and cases in order to understand LifeFlow uses and feedback and share with 410 team and identify cases for write-up.
Maintain thorough understanding of LifeFlow-relevant clinical subjects, including through webinars, podcasts, and articles. Share learnings with Company and educate others as requested
Conduct LifeFlow training and other LifeFlow related on-boarding for 410 employees, consultants (including 1099 educators) and distributors.

Identify classes, labs, clinical instructors and simulation centers to get LifeFlow into and educate on device and volume resuscitation.
Support trade show participation, including planning LifeFlow demos.
Expand education and awareness in target accounts by identifying and building relationship with practice influencers across the account

Skills/ Qualifications:

RN degree or Paramedic certification
5+ years clinical experience in ED or ICU setting preferred
Familiarity with hospital setting and navigating departments and floors
Excellent clinical educator. 2+ years clinical education experience preferred
Strong communication skills, ability to convey ideas in a clear, concise manner
Demonstrated ability to quickly develop positive relationships with new people
Engaging personality and passion for sharing knowledge with others
Passionate, positive, collaborative approach to work
Strong customer-service work ethic
Detail-oriented, including planning and record keeping
Ability to retain focus on key priorities in a dynamic environment

Other Requirements and Details:

Significant travel involved; weekends and night shifts possible, up to 75% travel
Full-time role based in a city that has easily accessible airport exchanges
Carry detail bag weighing up to 25 lbs.
Ability to stand or walk in numerous hospitals at meetings for 6-10 hours per day
Must be able to meet hospital credentialing requirements in order to observe products within a hospital or EMS environment (need all applicable vaccines)
Maintain professional and clinical continuing education, licensure and credentials

410 Medical is an equal opportunity employer. As such, we provide employment opportunities without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, military service, or other characteristics protected by law.