Company Description

About Grab and Our Workplace

Grab is Southeast Asia’s leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we’ve got your back with everything. Guided by The Grab Way and our four core values of Heart, Hunger, Honour, and Humility, we make a lasting difference for Southeast Asia by creating economic empowerment for everyone.

Job Description

Get to know the team

The Deliveries team is a vibrant and dynamic team responsible for the growth of the GrabFood and GrabMart businesses. We make an impact by enabling more earning opportunities for tens of thousands of merchant- and delivery-partners in Myanmar. The Deliveries team is made up of over 30 Grabbers distributed across 3 functions: merchant acquisition, account management, and merchant operations. If you are looking for a dynamic and fulfilling working environment, this is the right team to join!

Get to know the role

This role reports to the Head of Deliveries and is responsible for improving merchant experience and driving deliveries business on the platform. We believe a successful candidate has strong strategic, operational, team leadership, sales and account management skills. This role is crucial to drive revenue growth and achieve our business objectives. In return, you will have the opportunity to contribute significantly to our business growth, work with cross-functional teams, and further develop your professional skills in a dynamic and fast-paced environment.

The Critical Tasks You Will Perform

• You will identify, develop, and implement opportunities to improve merchant experience and financial performance on the platform in line with the company's business objectives.
• You will oversee the execution of the commercial team's initiatives, including partnerships, product launches, and marketing campaigns.
• You will lead, inspire, and manage the commercial team responsible for sales, business development, and partnerships, overseeing revenue growth by identifying monetization opportunities such as advertising and partnerships, using market trends and consumer behavior data.
• You will foster a culture of collaboration, innovation, and excellence to drive performance and achieve targets.
• You will collaborate with various departments to align the commercial team’s initiatives with company goals and drive cross-functional projects for efficiency.
• You will define and monitor key performance indicators (KPIs) and metrics to track the commercial team’s success, including revenue growth, partnership acquisition, customer engagement, and market share expansion.
• You will regularly analyze performance data to derive actionable insights and ensure continuous improvement

Qualifications

What Skills You Will Need

• You have 1-3 years of work experience, in a similar role preferably in a relevant field such as e-commerce or consumer tech.
• You have good verbal and written communication skills in English and Burmese, with strong interpersonal skills with the ability to build rapport and influence partners both internally and externally
• You have sales and business development skills to drive revenue growth and develop partnerships.
• You have leadership and team management skills to inspire and lead the commercial team.
• You have the ability to collaborate effectively with cross-functional teams to align initiatives with company goals.
• You have analytical skills for performance data analysis and deriving actionable insights.
• Familiarity with Salesforce; experience with Power BI is an advantage.

Additional Information

Life at Grab
We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.

What we stand for at Grab
We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.