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Manager, Driver Partner Training

Grab

Grab

Pasig, Metro Manila, Philippines
Posted on Tuesday, April 16, 2024

Company Description

Life at Grab
At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.

Get to know our Team:

This function operates within the Operations business, primarily focusing on the intricate backend services for driver partners along with aspects of merchant vendor management. We are a team that:

  • Celebrates strong collaboration and support and mutual respect.
  • Is passionate about creating and ensuring value for our driver and merchant partners.
  • Strives to do excellent and meaningful work with the clarity of thought, creativity and effective execution.
  • Helps influence the overall operations efficiency of the company, especially involving that of our driver and merchant partners.

Job Description

Get to know the Role:

We're in search of a seasoned Driver Training Manager to lead the orchestration of our driver education and upskilling initiatives. This pivotal role encompasses the crafting, upkeep, and seamless implementation of our driver training content. With a strong leadership mindset, the ideal candidate will lead a team committed to providing exemplary training, ensuring our drivers are well-prepared and knowledgeable for their day-to-day transport or delivery services.

The day-to-day activities:

  • Develop and maintain a comprehensive training curriculum for drivers, ensuring it meets the latest industry standards and driver guidelines.
  • Oversee and monitor the scheduling, execution, and evaluation of training programs, ensuring they are conducted efficiently and effectively.
  • Lead and manage a team, providing guidance, support, and development opportunities to enhance their skills and performance.
  • Collaborate with various departments and teams across all markets of Grab to identify training needs and ensure that the curriculum addresses all necessary requirements to be a high quality driver.
  • Monitor and assess the effectiveness of training programs, making adjustments as needed to improve outcomes and driver performance.
  • Ensure compliance with regulatory requirements and standards in all training activities.
  • Develop and manage the training budget, ensuring resources are used efficiently to achieve training objectives.
  • Provide regular reports on the status of driver training programs, highlighting achievements and areas for improvement.

Qualifications

The must haves:

  • Bachelor's degree in Education, Human Resources, Business Administration, or a related field.
  • Minimum of 5 years of experience in training and development, with at least 2 years in a managerial role overseeing a team.
  • Proven experience in developing and executing training curricula, preferably within the transportation or logistics industry.
  • Excellent leadership and people management skills, with a track record of building and leading effective teams.
  • Strong organizational and project management skills, with the ability to manage multiple priorities in a fast-paced environment.
  • Exceptional communication and interpersonal skills, with the ability to engage and motivate learners.
  • Analytical skills with a focus on measuring training effectiveness and ROI.
  • Knowledge of the latest training techniques and tools, as well as regulatory requirements related to driver training.

Additional Information

Benefits at Grab:

We care deeply about your well-being and are committed to supporting you every step of the way. Here are some of the global benefits we offer:

  • Protect and provide for your loved ones with peace of mind, knowing we have your back with Term Life Insurance and comprehensive Medical Insurance.
  • Craft a benefits package that suits your unique needs and aspirations with GrabFlex, because we believe in empowering you to thrive.
  • Embrace the magic of new life and create lasting memories with your family through Maternity and Paternity Leave.
  • Life can be overwhelming, but you're never alone. Our confidential Grabber Assistance Programme is here to guide and uplift you and your loved ones through life's challenges.
  • Your well-being is our priority. Benefit from our holistic well-being initiatives through Wellbeing@Grab, including health programmes, informative webinars, and vibrant carnivals.
  • Achieve a harmonious work-life balance with our FlexWork arrangements, allowing you to adapt and thrive in your personal and professional life.

We’ve got many different benefits hyper localised in each country. Speak to your recruiter during your interview to find out more.

What we stand for at Grab:

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique. If you require accommodations to fully participate in the recruitment process, you are encouraged to include your request(s) when applying.

We deliver the greatest impact and ideas when we bring together diverse perspectives. It is what enables us to spread opportunities to Grabbers and our partners. It’s not a box-ticking exercise; it’s who we are.