Life at  Grab

At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.

Get to know the Team

GrabAds enables Advertisers, Agencies, and Merchants to engage the Grab Audience via innovative online and offline advertising experiences. Through our unique ecosystem and transacting user base, our clients are able to reach their desired audiences at scale, while driving measurable business outcomes. 

We would like You to join our journey to create value for our users, drivers, merchants, and advertising partners, while continuing to make everyday lives better across Southeast Asia.

Get to know the Role

Reporting to the Regional Sales Operations Manager, Senior Sales Operations Analyst will be responsible for working with the Sales Operations, Commercial, Product Analytics and Finance teams in GrabAds to develop and implement strategies, tools, processes, and targets to enable the Sales teams throughout Grab to promote and deliver advertising services to Grab’s ecosystem participants. . The individual must have the ability to both think strategically to develop plans, and also have the operational expertise to execute on them with the Commercial and Sales Operations Team. As part of a fast growing organization, you will provide key inputs into sales strategy, customer segmentation, org structure, process improvement, and business analytics.  

The Day-to-Day Activities

Sales Steering & Performance

• Key Business Partner to the Country Head of GrabAds managing SG / PH / MY / VN

• Lead the end-to-end execution of Country Market Planning / Business Reviews

• Drive Data into Monitoring and Analyzing key sales and business performance indicators and trends to drive strategic and tactical business decisions and also coordinating and ensuring accuracy of sales forecasts

• Support Country Head and Sales Team to monitor and forecast revenue performance and other sales KPIs against Quarterly Sales Targets

• Tactical to Strategic Planner - Support Sales Team with sales and market data intelligence analysis for business cases with internal and external data

• Partner with Country Sales leadership to define and execute sales strategy, sales policies, processes and business system requirements

Process Excellence

• Maintain integrity of sales and customer data by driving adoption and proper usage of sales tools, including SalesForce.com

• Enable access to sales data and KPIs via tools like SalesForce.com, Google Sheets, PowerBI, etc

• Pricing & Discount Policy enforcement

• Work with Regional Operations Teams to roll out new solutions to improve the efficiency of Sales Operations processes in Country

The Must-Haves

• Minimally 5 years of business, sales operations experience preferably in Adtech, SaaS

• Keen interest to learn about digital advertising sales in the Grab ecosystem

• Experience in influencing designs, implementing, and enforcing cross functional processes

• Independent self starter with a ‘can-learn, can-do’ attitude

• Team Player with the ability to work across a matrix environment in a fast paced environment

• Excellent communication & presentation skills with the ability to transmit across different level stakeholders are imperative

• Influencing and driving projects independently and ability to start advising the junior team member on process effectiveness.

• Demonstrated ability to deliver results and adapt to changing business requirements; ability to plan, organize and manage multiple priorities.

• Degree in Marketing, Finance or Business

• Proficient in GSuite (Docs, Sheets, Slides) or Microsoft Office (Word, Excel, Powerpoint) 

• Experience with Salesforce.com required. Power BI and Tableau experience will be advantageous.

Our Commitment

We are committed to building diverse teams and creating an inclusive workplace that enables all Grabbers to perform at their best, regardless of nationality, ethnicity, religion, age, gender identity or sexual orientation and other attributes that make each Grabber unique.

Forward together

Follow us and keep updated!

• 
• 
• 
• 

Equal opportunity

Grab is an equal opportunity employer. We owe our success to the talents of our globally-diverse team and the varying perspectives they add to our thriving community.

Recruitment agencies

Grab does not accept unsolicited resumes sent by recruiting agencies. Please do not forward resumes to our job postings, Grab employees or other parts of the business. Grab will not be liable to pay any fees to agencies for candidates hired as a result of unrequested resumes.