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Lead Product Designer - FleetsIndonesia

Grab

Grab

Product, Design
Indonesia
Posted on Thursday, August 10, 2023

Life at  Grab

At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.


 

Get to know the Team

The Fulfilment team’s mission is to make Grab the platform of choice to help Driver Partners achieve their goal on and off the road efficiently. Our design team is broken into several empowered team, responsible for ensuring an efficient app experience, empowering our partners with fair and transparent earnings as well as maintaining a healthy supply pipeline.

Our design team follows a pretty simple guideline: a well thought through solution that is simple and delightful to us for our Driver Partners on the road.

Get to know the Role

As a Lead Product designer, you'll be placed in one of the empowered team that focuses on ensuring a healthy vehicle supply and management by meeting drivers' partners needs and aspirations. You will be expected to be the master of your craft, actively engaged in product direction, strategy as well as be a role model of excellent design quality and influence. You will experience working with different roles across products, engineering and research to solve real problems for our Driver Partners across South East Asia.

The Day-to-Day Activities

  • Work on design-led projects to identify and tackle intrinsically hard problems involving multiple dependencies.

  • Deliver artefacts that set the standard for design excellence, from ideation to prototypes to validate.

  • Conduct & facilitate requirements, design, and implementation reviews and critiques of other people’s work to create achievable, measurable and impactful goals targets.

  • Work with other project stakeholders to deliver the information architecture, user journey map and wireframe flow for new production projects.

  • Work with fellow product designers, content writers, UX researchers to polish the wireframes into high-fidelity user interface for development.

  • Planning and participating in ongoing usability testing and assessment.

  • Conduct desk check of user interface during engineering development phase.

  • Researching and analyzing industry UX/UI trends and competitor sites and strategies.

  • Regular review of usage data to analyse user behaviour and pain points.

  • Participating in key internal meetings including weekly status updates and planning sessions.

  • Mentor and educate fellow designers especially on hard skills.

The Must-Haves

  • Online portfolio with a range of interactive samples.

  • Minimum of more than 5 years of direct experience in product design.

  • Excellent understanding of user experience design for the web, mobile, or touch devices.

  • Good eye for visual design and hands-on experience in user interface design.

  • Knowledge of the techspace.

  • Experience with current and relevant design tools like Figma, ProtoPie among others.

  • Ability to prototype and demonstrate design concepts to extended stakeholders.

  • Working knowledge of common mobile/web and front-end web development.

  • Experience in service design, conducting user research thorough various methods, and abilities to translate research finding into tangible product feature requirements or improvements is a plus.

Our Commitment

We recognize that with these individual attributes come different workplace challenges, and we will work with Grabbers to address them in our journey towards creating inclusion at Grab for all Grabbers.

Forward together

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Equal opportunity

Grab is an equal opportunity employer. We owe our success to the talents of our globally-diverse team and the varying perspectives they add to our thriving community.

Recruitment agencies

Grab does not accept unsolicited resumes sent by recruiting agencies. Please do not forward resumes to our job postings, Grab employees or other parts of the business. Grab will not be liable to pay any fees to agencies for candidates hired as a result of unrequested resumes.